Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Create a new custom report
Although we provide you with default reports for your service project, you may want to create your own custom report.
You need to be a project administrator to create or edit custom reports.
To create a new custom report:
From your service project’s sidebar on the left, select Reports.> New report.
Enter a name for your report.
Select Add series. What is a report series?
Select the required series from the Series drop-down menu.
Add a label name for the series that reflects what you’re measuring.
Select a colour to be displayed on the graph for the series data.
If desired, filter the series by issue type, status, priority, or component. Select + More to add more filters.
To filter using Jira Query Language (JQL), select Switch to JQL and enter the required information. Learn more about JQL.
Select Basic to return to basic filters.
Select Add.
If desired, select Add series and repeat steps 4–8 to add up to 20 series.
Select Create.
This page is for company-managed projects
If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
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