Learn how to succeed in your role as a service desk agent.
Verify your linked email account
Once you have chosen a suitable request type, Jira Service Desk sends a test email and creates a corresponding test request.
To verify your email:
From your service desk project, go to Queues.
Verify that your linked email account works by finding the new request.
New messages sent to your linked email account appear as service desk requests in your project.
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