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Jira Service Management

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Configure a company-managed project as an administrator

Use workflows in Jira Service Mangement

Changing your default workflow editor
Find out how to select a default workflow editor for editing your workflows
Create a new workflow for an existing issue type
Learn how to create a new workflow and map it to an issue type that is in your project or in another project on your site.
Features in the new workflow editor
Find out which features from the old workflow editor are available in the new workflow editor.
How do workflows, issue types, and request types connect?
Learn how workflow, issue types, and request types connect to help you move work through your service project.
Overview of Jira Cloud workflows
Jira issues follow a workflow composed of a set of statuses and transitions that the issues move through during their lifecycle.
Show a workflow transition in the portal
Show customers the transitions of their request in the portal.
Use workflow templates to replace a request type's workflow
Read more about using workflow templates to easily replace your request type's workflow
Using the new workflow editor
The new workflow editor has all its actions in one place.

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