Integrations
Discover how integrations in Jira Service Management enhance functionality by connecting with various IT tools.
We're updating our terminology in Jira
'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.
Understand the integration framework
Understand the framework
Understand integration types, advanced settings, action filters, and more.
Explore integration types
Learn about integration types and advanced integration settings.
Explore integration actions
Learn about advanced integration settings with Create, Ignore, Close, Acknowledge, and Add note actions.
Work with advanced settings
Find out more about action processing, action filters, configurable alert fields in advanced integration settings.
Work with alert properties
Configure your alert data with custom (draggable) properties.
Work with alert filters
Learn how to use action filters in an integration.
Set priority levels of alerts
Learn how priority levels work in an integration.
String processing methods
Use string processing methods to extract information from email data.
Regular expressions for customizing and filtering alerts
Use regular expressions when filtering and viewing sample definitions.
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