Transition and approve multiple requests at once

Instead of moving requests through their workflows one at a time, use bulk actions to transition and approve multiple requests at once.

To transition multiple requests at once:

1. From your service project, go to a queue that shows all the requests you’d like to transition.

2. Select the checkbox in the action bar to select all, or select individual requests you’d like to transition.

3. Select Transition in the action bar.

4. Select the status you’d like to transition the requests to.

5. Select Confirm to transition the requests.

To approve multiple requests at once:

1. From your service project, go to Requires my approval queue that shows the requests awaiting your approval.

2. Select the checkbox in the action bar to select all, or select individual requests you’d like to approve.

3. Select Approve in the action bar.

4. Select Confirm to approve requests.