Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
You can use Jira Query Language (JQL) to search for issues with custom issue fields used in your plan. You can search for
Parent link
Child issues
Team field
Target start or Target end
To search for child issues of an issue in your plan using the issue's Parent Link:
Syntax | 1
"Parent Link" |
---|---|
Alias | 1
cf[CustomFieldID] |
Field Type | Parent Link relationship |
Auto-complete | No |
Supported operators | IS,IS NOT,=,!=,IN,NOT IN |
Unsupported operators | ~,!~,>,>=,<,<= |
Supported Keywords | 1
EMPTY |
Examples |
|
To search for child issues of an issue:
Syntax | 1
portfolioChildIssuesOf("issue key") |
---|---|
Field Type | JQL function returning issue keys |
Auto-complete | No |
Supported operators | IS,IS NOT,=,!=,IN,NOT IN |
Unsupported operators | ~,!~,>,>=,<,<= |
Supported Keywords | 1
EMPTY |
Examples |
|
To search for issues, including subtasks, using the Team custom field:
Syntax | 1
"Team" |
---|---|
Aliases | 1
2
"Team[Team]"
cf[CustomFieldID] |
Field type | Team Field |
Auto-complete | Yes Note: Selecting the shared team name from the auto-suggested list of team names will replace the actual name of the team in the query with its numerical ID. For example: 1
"Team" = MyTeam → "Team" = 3 |
Supported operators | IS,IS NOT,=,!=,IN,NOT IN |
Unsupported operators | ~,!~,>,>=,<,<= |
Supported Keywords | 1
EMPTY |
Examples |
|
To search for issues based on their target start or end date:
Syntax | 1
"Target start" /or/ "Target end" |
---|---|
Alias | 1
cf[CustomFieldID] |
Field type | Target Date Field |
Auto-complete | Yes Note: The auto-suggested list contains JQL functions that returns date-time values where the function name matches the user supplied text. For example: 1
"Target start" = end → endOfDay(), endOfMonth(), endOfWeek(), endOfYear() |
Supported operators | =, !=, NOT IN, IN, IS NOT, IS, >, >=, <, <= |
Unsupported operators | ~,!~,>,>=,<,<= |
Supported Keywords | 1
EMPTY |
Examples |
1
"Target start" >= "2020-01-02"
1
"Target start" < now()
1
"Target end" <= -5d
1
"Target end" is not EMPTY |
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