Merge Opsgenie and move your data to Jira Service Management
Opsgenie’s merging into Jira Service Management is no longer available
This article was originally intended for standalone Opsgenie customers who wanted to permanently move to Jira Service Management on the same Atlassian site. Previously, we offered a merge process to unify Opsgenie and Jira Service Management under a single billing structure. This process is now replaced with Opsgenie’s in-app migration tool.
We’ve recently announced the end of support for Opsgenie. Instead of merging, we’ve introduced an in-app migration tool that allows standalone Opsgenie users to migrate their data while maintaining their workflows without disruption. Read what to expect from Opsgenie migration.
If you're looking to migrate your Opsgenie data, follow the updated process at What to expect from Opsgenie migration.
What does this mean for existing Opsgenie users?
If you’re planning to migrate your Opsgenie to Jira Service Management, you can now plan your migration from Settings > Migrate Opsgenie in your Opsgenie. Schedule an Opsgenie migration.
If you’ve already merged Opsgenie and Jira Service Management, your next step is to permanently move your Opsgenie data from Settings ( ) > Products > Move Opsgenie to Jira Service Management in your Jira Service Management. Start moving Opsgenie to Jira Service Management.
Why was the merge process discontinued?
Atlassian has built Opsgenie’s alerting and on-call capabilities directly into Jira Service Management and Compass. The new migration process ensures that all alerting features are moved seamlessly to your chosen product without requiring a merge.
The in-app migration tool provides several benefits:
You can easily migrate your data to your Jira Service Management account on the same site, as most of your data will be migrated automatically.
No disruption to your workflows during the migration process. You can continue running as usual.
Your Atlassian billing will be consolidated under a single subscription.
You’ll gain access to AI-powered incident response, Automation, and analytics in Jira Service Management
If you’re considering migrating your Opsgenie explore your migration options or set up a migration demo account to try the migration.
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