About standard flows
Read about standard flows and how they work in the virtual service agent.
Manage your virtual agent
Edit a standard flow
Find out how to edit your virtual service agent's standard flows.
Set or change the virtual service agent default request type
Find out how to set or change the default request type that your virtual service agent will use to create issues in Jira Service Management.
Turn off the virtual service agent
Learn how to turn off the virtual service agent in all of your customer-facing channels.
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