We're updating our terminology in Jira

'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.

Learn the Jira fundamentals powering Jira Service Management

Work with requests and issues in Jira Cloud products
Learn how to work with customer requests and issues across all Jira Cloud products.
Use basic search and filters to find requests and issues
Learn tips and tricks for searching for requests across all of your service projects.
Manage your Jira user profile
Manage your profile, which shows information like your email address, avatar, role, and time zone.