Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
There are a few ways to find issues depending on the state of your development efforts in linked products, for example, Bitbucket.
Before you begin
The content on this page applies only if you have Jira Cloud connected to a build tool. Learn more about connecting Jira and Bitbucket.
You can search for issues based on your development status:
development[pullrequests].all (or .open)
development[commits].all
development[reviews].all (or .open)
development[builds].failing
For example, if you wanted to find all your issues that have more than 2 failing builds, you would use:
development[builds].failing > 2
Alias | Description | Values available |
---|---|---|
flagEnabledRollout ~ | for an enabled flag, how rolled out it is |
|
flagDisabledRollout ~ | how previously rolled out a currently disabled flag was |
|
flagEnabled ~ | if the feature flag is enabled or not |
|
flagName ~ | shows feature flags with a specific name | "<name of flag>" |
flagKey ~ | shows feature flags with a specific key | "<my flag key>" |
Examples
Show me all the issues that have a feature flag ON AND rollout is > 0% and < 100%:
flagEnabledRollout ~ “partial”
Show me all the issues that have a feature flag ON AND are at 100%:
flagEnabledRollout ~ “full”
Show me all the issues related to a flag that was rolled out to some people but is currently disabled:
flagDisabledRollout ~ "partial"
Show me issues connected to a feature flag called MakeEverythingBlue
flagName ~ “MakeEverythingBlue“
Note that these do not work for Bamboo deployments
Alias | Description | Values available |
---|---|---|
deploymentEnvironmentName ~ | The name of your deployment environment | "<my deployment name>" |
deploymentEnvironmentType ~ | The type of environment |
|
deploymentState ~ | The current status of the deployment |
|
deploymentName ~ | The name of the specific deployment | "<my deployment name>" |
Examples
Show me all the issues that have been deployed to the prod-east or stg-west environments:
deploymentEnvironmentName ~ “prod-east“ OR deploymentEnvironmentName ~ “stg-west“
Show me all the issues on my board that have been deployed to production but still have an open PR:
deploymentEnvironmentType ~ “production“ AND development[pullrequests].open
Show me all the issues that have a feature flag ON AND at 100% AND are deployed to production:
flagEnabledRollout ~ “full“ AND deploymentEnvironmentType ~ “production“
Show me all the issues that have not been deployed to production:
deploymentEnvironmentType !~ “production“
Show me all issues that have been deployed to a prod-east, that have a feature flag on which is only partially rolled out:
deploymentEnvironmentName ~ “prod-east” AND flagEnabledRollout ~ “partial”
Alias | Description | Values available |
---|---|---|
buildState | The status of a build reported by a cloud provider, for example, Bitbucket Pipelines |
|
buildName | The name of a build reported by a cloud provider, for example, Bitbucket Pipelines | "<My build name>" |
Examples
Show me all the issues where the latest build failed:
buildState ~ "failed"
Show me all the issues on my board that have an open pull request and the last build failed:
buildState ~ “FAILED“ AND development[pullrequests].open
Was this helpful?