Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Integrate with Threat Stack
If you’re a customer who shifted your operations from Opsgenie to Jira Service Management, adding new instances of this integration isn’t possible in Jira Service Management. You can only edit the integrations that originally shifted from Opsgenie.
What does Jira Service Management offer Threat Stack users?
With the Threat Stack Integration, Jira Service Management acts as a dispatcher for these alerts and determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.
Functionality of the Integration
When an alert is created in Threat Stack, an alert is automatically created in Jira Service Management.
Edit Threat Stack integration in Jira Service Management
To edit a Threat Stack integration in Jira Service Management, complete the following steps:
Go to your team’s operations page.
On the left navigation panel, select Integrations.
Search for your Threat Stack integration.
Edit the integration settings and rules as necessary.
Configure the integration in Threat Stack
Use the instructions in this section if applicable.
In Threat Stack, go to "Configurations" and select the "Integrations" tab.
Navigate to "Webhook API".
Fill in the Name and Description fields.
Paste the integration API URL copied previously into the "Webhook URL" field.
Select which severity level to fire alerts for in the "Alert Severity" field.
Click Save.
Sample payload sent from Threat Stack
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{
"created_at": 1459447024000,
"id": "56fd65138c1e0c173af5a3de",
"organization_id": "545d0293b620cd090d000023",
"server_or_region": "Threat_Stack_Demo_Ubuntu1",
"severity": 3,
"source": "Host",
"title": "Threat Intelligence Activity: Communication to openbl by 185.110.132.54"
}
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