Get to know your Jira Service Management space
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Jira Service Management is getting a new navigation
We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira
Get started with Jira Service Management for admins
Quick reference guides for starting your service space
Set up your Jira Service Management space quickly using these reference guides.
Explore a demo service space
We’ve created a demo service space so you can explore different settings and features with sample data.
Set up queues for your team
Queues allow teams to better manage requests.
Capture the right request details with request types
Find out how to create request types from your service space.
Involve the people who use your service space
Add people to your service space so that they can work together.
Add customers and learn how they request help
Add customers to your service space so you can start helping them.
Customize the channels that customers use to get help
Find out some of the basic changes you can make to help customers get help.
Visualize trends in your service space with reports
Take your service space to the next level with reports.
Permissions for your service space and Jira site
Set customer access and space permissions to define who can access and send requests to your service spaces.
Set up your service projects to meet compliance needs
Learn about how to use compliance settings in Jira Service Management to meet your company’s compliance needs.
Trash, archive, restore, and delete service projects
Learn how you can trash, archive, restore, and delete service projects.
Track your feature usage