Edit a published journey
The features described in this article are only available to those participating in the early access program (EAP) for journeys in Jira Service Management.
You can edit published journeys at any time, whether it’s a quick change that you instantly republish, or iteratively without pushing changes live.
Edit a published journey
From your service project, select Project settings, then Journeys.
Select the published journey you wish to edit.
Once open, you’ll be able to view your current published journey in read-only mode so you can always see what is the active configuration being used.
Select Edit.
Once changes are made, either select Close to come back to editing later, or select Publish.
Once your latest changes are published, every new journey triggered will use this configuration. Any new changes won’t affect exisiting journeys that may already be running.
For times when you edit a published journey and don’t publish your changes in the same session, the current version is what will continue to be triggered and an unpublished changes label will be displayed to remind you to publish. This allows you to refine an active process and continue working with your team while your progress is auto-saved, but not yet published.
If at anytime during editing you wish to discard all changes made, you can select the Publish dropdown () and Discard changes.
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