Delete an organization from a site

Deleting an organization from your site doesn’t delete the customers in it. The customers still exist on the Jira site and have access to any projects for which they have the Customers role, or if they have access through another organization.

How to delete an organization from a site

You must be a Jira administrator to delete an organization from a site.

To delete an organization from a site:

1. From your service project, go to Customers.

2. Select an organization in the Customers list.

3. Select Delete organization.

If Customer service management is turned on, follow these steps to delete an organization:

1. From your service project, go to Organizations.

2. Select an organization in the list.

3. In the top right-hand corner, select More actions > Delete Organization.

How to delete an organization from a site using Jira product settings

You can also manage all of your organizations and delete them in Jira Service Management in product settings. This action is only available to Jira admins.

1. In the top right hand corner of the screen, select Settings > Products > Organizations.

2. Select an organization from the list by clicking its name.

3. Select More.

4. Select Delete organization.

5. Select Add.