We're updating our terminology in Jira

'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.

Automation rule suggestions in issue and alert views

In the issue and alert views, you’ll receive automation rule suggestions designed to help improve your team’s efficiency and simplify the workflows. These suggestions are generated based on keywords found in the issue summary and description, and offer relevant automation options that can be beneficial for your team. By implementing these rules, you can reduce manual tasks, save time, and ensure more consistent management of issues and alerts.

If you don’t want to receive these rule suggestions, click Dismiss.

If you are an admin

  • To set up and enable the rule for your team, click Build this rule.

  • To modify the rule according to your requirements and create the rule, click Edit in rule builder.

By default, automation suggestions are visible to everyone. To control who sees these suggestions:

  • For issues, go to Project Settings > Features > Automation Suggestions

  • For alerts, contact Atlassian customer support.

Turning it off will prevent your team from receiving suggestions.

If you’re an agent

  • To view details about a suggestion, click View rule.

  • You can’t create the suggested automation rule on your own. However, you can request your admin to create and enable the suggested rules for you.

  • To quickly send a request to your admin, click Copy message to copy the message and send it to your admin.

Still need help?

The Atlassian Community is here for you.