Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Add an agent to your service project
Project administrators can add agents who already have a license (e.g. they’ve been added to another service project) to their service project. Only organization admins can add anyone (new and existing agents) to a service project.
To add agents:
From your service project, go to Invite team.
Enter the agent’s email address and select Invite.
Your agent will be added to the Service Project Team role and will receive an email with a link to the service project.
This page is for company-managed projects
If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
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