Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Customize a portal
As a project admin, you can:
change the name of your portal
welcome customers with an introduction
add your company’s logo to reflect its brand, and
To edit portal details:
From your service project, select Project settings, then Channels & self service, then Portal.
Edit the Portal name, Introduction text, and Logo fields as needed.
The portal logo will appear in notifications sent from your service project. Accepted formats for the logo are JPEG, GIF, and PNG, with a recommended size of 50X50 pixels.
Your portal logo is different from your project avatar. Your project avatar appears within your service project to your team, while your portal logo appears in your customer-facing help centers and the portal.
Your portal inherits its URL, banner, button and link colours from the help center it is nested in. You can modify these by customizing the respective help center(s).
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