What is the feature lab?
Give your team access to our newest features by trialing new ideas in the feature lab.
We're updating our terminology in Jira
'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.
Give your team access to additional features
Find similar work items in Jira Service Management
Find out how to use the similar requests panel to find work items that are similar to the one you're currently looking at.
Add Services, Alerts, and On-call to your navigation sidebar
Learn how to add Services, Alerts, and On-call scheduling to your navigation sidebar.
Allow internal accounts to request a service project
Allow internal accounts to request a service project
Choose default request types for your work types
Automatically set the request type of a work using the default request types feature
Gain an overview of your work with the project summary page
Add the project summary to your navigation and give your team a project-level dashboard with an overview of project progress, priorities, workload, and more.
Use Opsgenie's incoming call routing
Learn how to integrate incoming call routing as a Jira Service Management user.
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