Customize notifications in team-managed spaces

This page is for team-managed spaces

To check whether your space is team-managed or company-managed, select More actions (•••) next to the space name in either the header or the sidebar. At the bottom of the menu that opens, your space details will be shown.

If you're in a company-managed space, check out these company-managed space articles instead.

More about the difference between company-managed and team-managed space.

Space admins can configure and customize email notifications for team-managed spaces individually. Optimize the volume of emails sent from Jira by sending users those that are relevant and useful.

For example, if a team member reassigns a task to another, Jira can send a notification to the new assignee. Or, if someone deletes a work item, your space can notify your Scrum master about that the work has been removed from their board.

You must have the following to do the things described on this page.

Role: App admin

Permission: Administer spaces

You can notify your users on work item-related changes in Jira Cloud. For example, you can notify your watchers when someone comments on a work item.

誰かが次の操作をしたときに、ユーザーに最新情報を伝えることができます。

  • 作業項目を作成する

  • 作業項目を割り当てる

  • 作業項目を更新する

  • 作業項目にコメントを追加する

  • 作業項目を移動する

  • 作業項目のコメントを編集する

  • 作業項目を削除する

  • 作業項目で作業を記録した場合

  • 作業項目で作業時間ログを更新した場合

  • 作業項目のコメントを削除した場合

  • 作業項目の作業時間ログを削除した場合

通知の送信先は、次のように選択できます。

  • すべてのウォッチャー

  • 現在の担当者

  • 現在のユーザー

  • 報告者

  • the space lead

  • the space role

Additionally, you can also configure your email address from which users can receive notifications from. More about editing an email address

When you delete a role, the notifications associated to it will no longer work. However, these notifications can be referenced even if a role is deleted, you'll just have to manually remove them.

Add notifications to team-managed spaces

You can notify team members of specific activities when they work on work items in your space. For example, you can update a Scrum master when someone moves a work item. Or, you can notify a manager when someone’s updated their work logs.

To create a notification, you can:

  1. Next to your space’s name in the sidebar, select More actions (•••), then Space settings, then select Notifications.

  2. Select Add notification.

  3. 対象の通知をトリガーする作業項目イベントを選択します。

  4. この通知を受信するユーザーおよびロールを選択します。

  5. Select Add. Jira will notify your desired recipients of your key work item events.

Edit notifications in team-managed spaces

By default, team-managed spaces send notifications about work item events to the work item’s watchers, assignees, and reporters.

You may want to edit these settings to reduce the amount of emails Jira sends, or to notify more people in your space about key work item activity. For example, you might want to notify your Scrum master when someone’s picked up a task, or inform your space manager when new work has created.

To edit the notifications your team-managed space sends:

  1. Next to your space’s name in the sidebar, select More actions (•••), then Space settings, then select Notifications.

  2. Under the Actions column, select More actions (•••), then Edit.

  3. ユーザーまたはロールを選択します。

  4. [保存] を選択します。

Disable notifications in team-managed spaces

特定のイベントの通知を削除できます。

イベントの通知を削除するには、次の手順を実行します。

  1. Next to your space’s name in the sidebar, select More actions (•••), then Space settings, then select Notifications.

  2. Under the Actions column, select More actions (•••), then select Delete.

  3. [削除] を選択します。

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