Import work into an existing space in Jira using CSV
Learn how to import work items into an existing space in Jira using CSV files.
This feature is available only to site and organization admins.
Environment
Jira Cloud
Site/Organization Admin permissions required
Important limitations
Only CSV imports are supported for this feature.
Only admins can perform imports, and only from the external system import option in Jira admin settings.
You can’t add new statuses, work types, custom fields, or custom field options during import. All imported data must match the existing space configuration.
To import work items into an existing Jira Space
Go to Jira Administration.
Select System then External System Import.
Select CSV as the import source.
Select the existing Space you want to import work items into.
Upload your CSV file.
Map the fields in your CSV file to the fields in your existing Jira Space. All fields, statuses, work types, and custom fields must already exist in the space.
Map the fields in your CSV file to the fields in your existing Jira Space.
In case of CMP projects, you can create new work types, custom fields, and custom field options, if required.
More about mapping CSV data to Jira fields
Make sure to select the appropriate hierarchy level from the dropdowns. More about mapping column data to work types
You can only map to existing statuses and priorities. New ones can’t be created. You can a create new status/priority manually in Jira after the import.
If no statuses are mapped, a default status will be automatically picked.
In case of TMP projects, all fields, statuses, work types, and custom fields must already exist in the space.
Review the migration summary. If your CSV contains new statuses or priorities that aren’t present in your existing space, the import will fail. Resolve these conflicts before proceeding.
Start the import process.
After the import completes, review the migration report.
Additional information
No new configuration elements can be added during import.
Was this helpful?