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Add an attachment to an issue

Attachments give context to an issue that text can’t provide.

When an issue has over 150 attachments, attachments will be displayed as a list. Learn more about viewing attachments in list view.

To add an attachment to an issue:

  1. Open an issue.

  2. Drag and drop your file onto the issue.

Alternatively, you can:

  1. Open an issue.

  2. Scroll down to the Attachments section and select +.

  3. Select Upload a file or drag and drop your files into the media picker.

Limits on how many attachments you can add to an issue

You can add up to 2000 attachments to an issue.

Once an issue has over 150 attachments, they’ll display as a list.

Some considerations for attached files:

  • File formats: GIF, JPG, and PNG.

  • File names can't contain any of these characters: '\', '/','\"', '%', ':', '$', '?', '*'.

  • By default, the maximum size of any one file is 10MB, but your Jira admin can change this limit.

The Free plans for Jira and Jira Service Management have a file storage limit of 2 GB per product. The Standard plan allows up to 250 GB per product, and file storage is unlimited on Premium plans. Learn more


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