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Add an attachment to an issue

Attachments give context to an issue that text can’t provide.

When an issue has over 150 attachments, attachments will be displayed as a list. Learn more about viewing attachments in list view.

To add an attachment to an issue:

  1. Open an issue.

  2. Drag and drop your file onto the issue.

Alternatively, you can:

  1. Open an issue.

  2. Scroll down to the Attachments section and click +.

  3. Click Upload a file or drag and drop your files into the media picker.

Some considerations for attached files:

  • File formats: GIF, JPG, and PNG.

  • File names can't contain any of these characters: '\', '/','\"', '%', ':', '$', '?', '*'.

  • By default, the maximum size of any one file is 10MB, but your Jira admin can change this limit.

The Free plans for Jira Software, Jira Service Management, and Jira Work Management have a file storage limit of 2 GB per product. The Standard plan allows up to 250 GB per product, and file storage is unlimited on Premium plans. Learn more.


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