Learn how to set up Jira Software Cloud and integrate it with other products and applications.
Learn how to configure your Jira Software Cloud company-managed projects to suit your agile development processes.
Learn how to create, search, and work with issues in software projects, manage your profile, and more.
Learn how to get started, enable features, and manage and administer team-managed projects.
Search for issues, navigate to your work, use advanced search, and work with your search results.
Plan and view work across multiple teams, projects, and releases with Advanced Roadmaps.
The information on this page can be used for both Jira Software and Jira Service Management. Issues refer to pieces of work in a Jira Software project, while requests refer to pieces of work in a Jira Service Management project.
When you delete statuses from a workflow, the workflow editor will help you move issues in those statuses to new statuses. The moving process won’t begin as soon as you remove a status from a workflow, but after you update the workflow to save it.
To move issues in deleted statuses to new statuses:
Go to a workflow and delete statuses.
When you’re ready to save your workflow, select Update workflow.
In the modal that shows up, choose new statuses in the New status column.
If you want to move some issues to other statuses, select Move issues in certain projects / issue types to other statuses and choose new statuses. Select Add exception to move more issues to other statuses.
Review your changes and select Update workflow.
Regardless of what statuses you choose, workflow rules won’t be triggered. This means that Restrict transition and Validate details rules won’t stop any transitions, and Perform actions rules won’t automatically do anything.
Tip: See issues in deleted statuses
If you need to see what issues are in the statuses you’re deleting, try searching for issues and filtering by their statuses. Learn more about searching for issues.
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