Choose when subtasks and linked work items have a strikethrough
This page only applies to company-managed projects.
When does a strikethrough appear on the work item?
A strikethrough will appear across the work item key of child work items (e.g. subtasks) and linked work items when they have a resolution. By default, workflows are set up so that when a work item is moved to a status in the Done category, a resolution is automatically set. This means that moving a work item to Done will make a strikethrough appear on the work item.
Admins can make sure a strikethrough only appears when someone manually sets a resolution.
Ensure a strikethrough only appears when someone manually sets a resolution
You must be an admin to edit a workflow.
To ensure a strikethrough only appears when someone manually sets a resolution:
Go to Settings () > Work items.
Select Workflows > Edit your selected workflow.
In the Diagram tab, select a transition to a Done status. Done statuses are green.
Select Post Functions.
Hover over The Resolution of the work item will be … and select Edit ().
For the Field Value, select None.
Select Update.
Repeat steps 3-7 for all transitions to Done statuses.
Publish your workflow.
Alternatively, you can delete the The Resolution of the work item will be … part of the transition to achieve the same result.
Tip: Clear the resolution when a work item is reopened
You can also set the Resolution to None for To Do and In Progress statuses. This will make sure that your resolution is cleared if your team ever needs to work on a work item again.
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