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Choose when subtasks and linked issues have a strikethrough

This page only applies to company-managed projects.

When does a strikethrough appear on the issue view?

A strikethrough will appear across the issue key of child issues (e.g. subtasks) and linked issues when they have a resolution. By default, workflows are set up so that when an issue is moved to a status in the Done category, a resolution is automatically set. This means that moving an issue to Done will make a strikethrough appear on the issue view.

Strikethroughs across the issue key on the issue view

Admins can make sure a strikethrough only appears when someone manually sets a resolution.

Ensure a strikethrough only appears when someone manually sets a resolution

You must be an admin to edit a workflow.

To ensure a strikethrough only appears when someone manually sets a resolution:

  1. Go to Settings () > Issues.

  2. Select Workflows > Edit your selected workflow.

  3. In the Diagram tab, select a transition to a Done status. Done statuses are green.

  4. Select Post Functions.

  5. Hover over The Resolution of the issue will be … and select Edit ().

  6. For the Field Value, select None.

  7. Select Update.

  8. Repeat steps 3-7 for all transitions to Done statuses.

  9. Publish your workflow.

Alternatively, you can delete the The Resolution of the issue will be … part of the transition to achieve the same result.

Tip: Clear the resolution when an issue is reopened

You can also set the Resolution to None for To Do and In Progress statuses. This will make sure that your resolution is cleared if your team ever needs to work on an issue again.

Additional Help