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How Advanced Roadmaps handles completed and resolved issues

This page refers to Advanced Roadmaps, which is a cross-project planning tool only available as part of Jira Software Cloud Premium and Enterprise.

We have a separate section for documentation about the project timeline that’s included in all Jira Software plans. Go to the documentation for project-level roadmaps in Jira Software.


Jira Software admins may be familiar with an issue’s Resolution field. This field is set when an issue is moved from the “In Progress” to “Done” status, after which Jira Software considers the issue complete. This behavior is automatically configured as part of default workflows. However, if a custom workflow is used, the behavior needs to be manually configured as a post function. Learn more about Jira Software’s Resolution field and configuring post functions.

Advanced Roadmaps refers to a different field — the Status Category Changed Date field — to define completed issues. By referring to this field, Advanced Roadmaps ensures a consistent approach between default and custom workflows. This change was recently implemented specifically to address issues without a set Resolution field being excluded from users' plans.

Learn how to adjust the number of completed issues in your plan on the Change the number of completed issues in your plan page.


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