Integrate Jira Cloud and Slack
The Jira Cloud for Slack app brings your Jira work into Slack, so you can create work items, get notifications, and take action without ever leaving your conversations. Whether you're triaging a bug in a thread, assigning a ticket to a teammate, or just checking the status of a work item, it's all available right from Slack.
To get started, install the Jira Cloud for Slack app.
You can use the Jira app for Slack to create, update, and assign Jira work items using natural language, directly from any Slack channel or DM.
Before you begin
The Jira Cloud for Slack app must be installed on your Slack workspace. You can install it from the Slack App Directory.
After installing, you'll be guided to log in to your Atlassian account to link Slack and Jira. This takes about a minute.
Once connected, you'll get a direct message from the Jira Cloud app in Slack.
If you want Jira to work in a private channel, you must first invite @Jira to that channel.
If your organization has multiple Jira Cloud sites, you'll be asked to select a site when connecting spaces or setting up notifications.
Your Jira site administrator must enable the Slack integration at https://<your-instance>.atlassian.net/plugins/servlet/ac/jira-slack-integration/addon-config-page before anyone can connect. If you see a message like "Connecting with this Jira Cloud instance was disabled by administrator", ask your admin to enable it first.
Slack workspaces are given a “Needs review” status until they're approved by a site admin. You can still configure and use Jira from Slack until the site admin approves the relevant workspace.
What you can do from Slack
Feature | What it does |
|---|---|
Home tab | See all work items assigned to you and ones you're watching. Take quick actions. |
Quick actions with AI | Use natural language to create, update, and assign Jira work items directly from any Slack conversation. |
Create via action menu | Turn any Slack message into a Jira work item with a single click. Rovo AI pre-fills the details. |
Thread to Jira sync | Sync a Slack thread as comments on a Jira work item. |
Link preview cards | Paste a Jira link or just type a work item key (e.g. |
Personal notifications | Get notified about your work items directly in Slack DMs. |
Inline actions | Comment, transition status, or assign a work item directly from a notification card. |
Channel space subscriptions | Subscribe a Slack channel to a Jira space so the right team gets the right updates at the right time. |
Slash commands | Create, search, and manage Jira from anywhere in Slack using |
Invite teammates to Jira | Invite Slack teammates to Jira, or request access on their behalf, without leaving Slack. |
Available slash commands
Type /jira help in any channel to see all available commands. Here are the most useful ones:
Command | What it does |
|---|---|
| Subscribe a channel to a Jira space. |
| View and manage channel subscriptions. |
| Set up or change your personal notification preferences. |
| Create a new Jira work item directly from Slack. This opens a dialog where you can select a space and work type, then enter a summary and description. |
| Configure or update the @Jira settings for the current channel. |
| Get information about a specific Jira Cloud work item. Note that this information will only be visible the person who uses the command. |
| Give feedback about the Jira Cloud for Slack app. |
| Stop receiving notifications you no longer want. |
| Log out of your Atlassian ID. Your Atlassian ID is used to retrieve the list of sites to connect to or create Jira work items from. Logging out will not remove or suspend any of your previously set up subscriptions. |
| See all available commands and what they do. |
Security controls
Jira permissions are respected
The app respects existing Jira permissions at both the work item and administration levels. You'll only ever see and interact with work items you have permission to access in Jira.
Work item-level security
If your Jira site uses work-item-level security schemes, Slack notifications will not be sent for work items with security restrictions applied. Read more about work item security schemes
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