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Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Schedule parent issues on your roadmap

Unless otherwise noted, the roadmap view in Jira Software is the same for both company-managed and team-managed projects.

Parent issues on your roadmap’s timeline are scheduled using the Start date and Due date.

The Start date and Due date fields are shown by default in team-managed projects.

For company-managed projects, we recommend that you show these fields on your issues. The roadmap works if you don’t show these fields, but this is a common cause of completed issues not showing on your roadmap.


To surface non-default fields in your issues:

  1. Navigate to Settings -> Issues

  2. Select Field Configurations from the column on the left, then select the scheme you wish to edit.

  3. Search for the field you want to add in the search box or find it in the list, then select Show. If it’s already visible in your site, this button will say Hide instead.

  4. Finally, select Screens on the line of the field you want to add to your issues, then select the projects to which you’d like to add this field.

  5. When you’re done, scroll to the bottom and select Update.

Infer dates from child issues

If the Start date and/or Due date fields on a parent issue are empty, the roadmap infers its duration based on the dates assigned to child issues. We refer to this as a roll-up. These dates automatically update as those of the child issues change, but are overridden by any manually set dates.

Learn more about rolling up dates on the roadmap.

Schedule issues using the Start date and Due date fields

  1. Ensure that the Start date and Due date fields are visible in your issue view.

  2. Select the issue that you wish to schedule from the Issues column, which will open the side info panel.

  3. Find the Start date and Due date fields in the issue panel, and change the dates.

Schedule issues using the schedule bars

  1. From your roadmap view, place the schedule bar where you’d like. The default duration of issues depends on the timeframe setting on your roadmap. If your roadmap is set to:

    • Weeks - your issues will be 7 days long.

    • Months - your issues will be 14 days long.

    • Quarters - your issues will be 30 days long.

  2. Drag either end of the schedule bar to change the start or end date.

Additional Help