To manage your personal settings, you must log into your Jira site. Public and anonymous users inherit the site's default user preferences.

Your personal settings let you customize some elements of Jira to your liking, including language, time zone, watch settings, and email type. For other settings, like your full name, avatar, password, and email address, see Managing your user profile.

  1. From the top right of your screen, select Your profile and settings () > Personal settings.
  2. Update the options in the Preferences section and choose Save changes.

You can update these options in personal settings:

  • Language – Change your Jira application language to one of the available options.
  • Your timezone – The time zone used for date and time information across your Jira applications. If the time zone you select doesn't match your computer's time zone, you'll have the option to automatically update this preference.
  • Watch your issues – With this enabled, you become a watcher of any issue that you create or comment on. This means you'll get an email when someone updates or comments on the issue.
  • Email notifications format – Email notifications can be sent in plain text or HTML.
  • Notifications of your changes – Choose whether or not to receive email notifications about your own changes to issues.
  • Email notification preferences – Choose in which situations you get email notifications. You can reduce the amount of email you get from Jira by unchecking notifications for certain situations.

Choose email notifications for issue activity in Jira Cloud

Your Jira admin sets up your default notifications. Depending on the project, you may get notifications when someone adds a comment on an issue or someone completes a work log entry. These actions tend to happen in short bursts, with a few small, individual changes added to an issue within minutes of each other.

Instead of sending one email per change, Jira will consolidate individual updates into a single summary email. To make sure relevant updates are batched together, notifications could be delayed by up to 10 minutes.

Important notifications will come through immediately, like mentions, alerts, SLA notifications, and newly assigned issues.

Here’s an example single summary email:

You can override and control some of these notifications to reduce the amount of email you receive from Jira.

Outside of these settings, you may receive other email notifications including:

  • Announcements and updates about your Jira site.

  • Updates for issue filter subscriptions if you’ve set them up.

  • Notifications for activity outside of Jira, including those regarding your Atlassian account.

Select the email notifications you want

You can control whether Jira sends email notifications when certain activities occur on issues.

To choose which notifications to receive from Jira:

  1. Select Your profile and settings () > Personal settings.

  2. Click the Email notifications for issue activity dropdown.

  3. Choose Send me email notifications.

  4. Select the relevant checkboxes for notifications you want to receive.

You can choose whether you receive email notifications for issue activity when:

  • You’re watching the issue

  • You’re the reporter

  • You're the assignee for the issue

  • Someone mentions you

  • You make changes to an issue

Even if you clear all checkboxes, you may still receive other email notifications configured by your Jira admin.

Turn off email notifications for issue activity

By default, you receive the notifications configured by your Jira admin. To choose not to receive any email notifications for issue activity:

  1. Click the Email notifications for issue activity dropdown.
  2. Choose Don’t send me email notifications.

You won’t receive any notifications for issue activity but may still receive other email notifications like updates on your Jira site, updates for filter subscriptions, and those regarding your Atlassian account.

Filter emails in your inbox

Summary emails have variable From fields, depending on who's adding updates to an issue:

  • The From field will be the actioner's name, if only one person added the updates presented in the email.
  • The From field will be Jira, if multiple people added the updates presented in the email.

The sender's email will always be jira@<yourinstance>

Manage connected apps

You can view and manage apps with access to your Jira account via the Personal settings page. These apps use OAuth access tokens issued by Jira to give them access to restricted data on an external, OAuth-compliant web application or website (also known as a "consumer").

  1. Select Your profile and settings () > Personal settings
  2. Choose Manage apps in the Connected apps section at the bottom of the page

Check out Allowing OAuth access for more information on when to issue or revoke OAuth access tokens.