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Connect Jira Service Management services to Jira Software

When you connect a Jira Service Management service to Jira Software, incidents and post-incident reviews (PIRs) associated with that service will appear in the incidents feature. Once you remove one, the incidents and PIRs associated with the service will no longer appear.

Once you’ve connected services your team owns, you can add more or remove connected services.

Connect and remove services in Jira

You need access to Jira Service Management to connect services to a project.

To connect services if none are connected:

  1. From your project’s sidebar, select Incidents.

  2. Select Connect services.

  3. Search for or select services from the list, then Connect.

  4. Once services are connected, select Manage services to add more.

To remove connected services:

  1. Go to Manage services.

  2. Select the more actions icon () next to the service you want to remove.

  3. Select Remove connection.

  4. The incidents page will refresh to exclude the removed service.

Read about the incidents feature

Read about managing incidents in Jira

Read about Jira Service Management services

Additional Help