Learn how to set up Jira Software Cloud and integrate it with other products and applications.
Learn how to configure your Jira Software Cloud company-managed projects to suit your agile development processes.
Learn how to create, search, and work with issues in software projects, manage your profile, and more.
Learn how to get started, enable features, and manage and administer team-managed projects.
Plan and view work across multiple teams, projects, and releases with Advanced Roadmaps.
A guide on how to deploy and monitor an application built on AWS using Atlassian and third-party tools.
This page refers to Advanced Roadmaps, which is a cross-project planning tool only available as part of Jira Software Cloud Premium and Enterprise.
We have a separate section for documentation about the project roadmap that’s included in all Jira Software plans. Go to the documentation for project-level roadmaps in Jira Software.
If you use projects or filters as your issue sources, sprint assignments of the included issues will still show on your plan. However, since sprint data is based on boards,Advanced Roadmaps will add the EXTERNAL lozenge to indicate that these sprints are not directly associated with the project and filter issue sources.
You can update the sprint values of the issues assigned to these external sprints. However, you can’t assign new issues in your plan to an external sprint.
To avoid creating external sprints, we recommend that you use boards as issue sources where possible as sprints are conceptually tied to boards. Issues imported from projects and filters may comprise multiple boards (and therefore sprints) which will show on your timeline as external sprints.
Troubleshoot external sprints
There are two main reasons you may see external sprints on your plan:
One of your future sprints appears on another Scrum board
One of the teams for which you’re planning future sprints has a different iteration length configured
If either of these are true, and you use Group issues by team and Show capacity on the timeline, the common sprint will occur at different times in each team’s swimlane. To compensate for this inconsistency in planning, Advanced Roadmaps will automatically create an external sprint because the same sprint can’t have two different start and end dates.
This issue will resolve itself once a future sprint becomes an active one.
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