What is a work item?
Work items are the building blocks of a Jira project that represent a unit of work.
We're updating our terminology in Jira
'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.
Create and configure your work items
Create a work item and a subtask
Create work items to track the work that needs to be done.
Create work items using the CSV importer
Use the CSV importer to create work items based on existing text files from other tools.
Add files, images, and other content to describe a work item
Learn a few ways to add content to work to create a richer picture for the person working on them.
Use Atlassian Intelligence to help write or edit content
Learn how to use Atlassian Intelligence to help write or edit your work item descriptions and comments.
Create, edit, and delete work items on the board
Learn how to create, edit, view, and delete work items on the board.
View a work item
View a project’s work items in the all work view or on the board.
Update a work item's details
Learn how to update the fields on a work item, like the assignee, labels, priority, and due date.
Configure field layout in the work item
Choose which fields appear in the issue view.
Copy a work item layout to other projects
Save time on project configuration by copying a screen’s work item layout to other projects that use the same screen.
Customize the child work item table
Configure, edit, and sort the fields you want to display in the child-level work item table.
Choose when subtasks and linked work items have a strikethrough
Learn when a strikethrough appears on subtasks and linked work items, and how to customize it.
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