Archive an issue

You’ll need to have the relevant project permissions to archive and restore issues. More about project permissions

Archive an issue if you want to remove it from your project without deleting it. If you archive an issue, it will only appear in Archived issues and can no longer be edited. You can restore an archived issue if you need it in the future.

Archive an issue

Archiving issues is only available for Premium and Enterprise customers.

To archive an issue:

  1. Make sure you're viewing an issue either in the side bar or in full screen.

  2. Select More actions ().

  3. Select Archive and confirm your changes.

To archive an issue from either the list view in the issue navigator or a board (archiving issues from the board is only available in software projects):

  1. Select More actions () on the issue.

  2. Select Archive and confirm your changes.

You can’t archive a subtask by itself, but you can archive its parent issue. This will automatically archive any subtask attached to that parent issue.

Restore an issue

To restore an issue:

  1. Go to Archived issues.

  2. Select the issue checkbox next to the issue you want to restore.

  3. Select Restore.

  4. Once restored, issues will appear in the project, dashboards, backlog and boards again, and you will be able to edit them.

To restore an issue when viewing the issue directly:

  1. Select Restore from the banner, or select More actions () then Restore.

  2. Once you confirm your changes, the issue will appear in the project, dashboards, backlog and boards again, and you will be able to edit it.

Restore a subtask

If you want to restore a subtask, you'll also need to restore its parent issue. Restoring a parent issue will automatically restore all of its subtasks.

To restore a subtask:

  1. Go to Archived issues.

  2. Open the subtask you want to restore.

  3. Select Restore parent issue from the banner and confirm your changes.

  4. Once restored, the parent issue and its subtasks will appear in the project, dashboards, backlog and boards again, and you will be able to edit them.

Restore multiple issues

To restore multiple issues:

  1. Go to Archived issues.

  2. Select multiple issues. You can either:

    1. use the issue checkboxes

    2. hold Ctrl (Windows) or Command (Mac) while selecting issues

    3. hold the Shift key to select a group of adjacent issues

  3. Select Restore.

  4. Once restored, issues will appear in the project, dashboards, backlog and boards again, and you will be able to edit them.

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