Use smart replies in issue comments

Smart replies are short, pre-populated comments you can add to issues with the touch of a button.

To use smart replies

1. Select an issue.

2. Scroll down to the comment box.

3. Select one of the smart replies to auto-add it to the comment box. (Scroll sideways to view any additional smart reply options.)

4. Either type more information within the comment box, or select Save to publish the comment to the issue.

To disable smart replies

If you don’t want to use a smart reply, simply start typing in the issue’s comment box, and the smart replies will disappear.

To hide the feature from your view:

1. Go to Settings (top menu).

2. Select Personal Jira settings.

3. Make sure you’re in the General section.

4. Disable the smart replies toggle within the Jira labs section.

Or to disable the feature entirely (affecting everyone in your Jira instance), contact Atlassian Support.