Enable on-call schedules

The on-call feature helps your team keep track of all on-call rotations created in Opsgenie. Set up a team in Opsgenie and connect it to your software project so you can see who’s on-call without having to go to Opsgenie.

Enable on-call schedules for your project

1. Navigate to your team-managed software project.

2. Go to Project Settings > Features.

3. Enable the On-call feature.

A new menu item, On-call, will be added to the project menu.

Set up on-call schedules for your project

1. Sign up for Opsgenie and create a team

To start creating on-call schedules for your project, you'll need to sign up for Opsgenie. You can sign up for a trial from your software project:

1. Navigate to your software project.

2. In the project menu, select On-call.

3. On the On-call page, you'll be prompted to set up an Opsgenie trial.

4. In Opsgenie, go to Teams > Add team. Opsgenie creates a default on-call schedule for you.

5. In this on-call schedule, you can add or update routing rules, escalations, and schedules.

6. Click Save view.

2. Connect your project to your Opsgenie team

Connecting Jira with Opsgenie allows them to share information. Once you connect them, your on-call schedule will be displayed on the On-call page in your Jira project.

To connect your Opsgenie team in Jira, you’ll need to:

1. Go to Project settings > Apps > Opsgenie.

2. Select your Opsgenie team.

3. Click Save.

3. View and understand your on-call schedules

After enabling the On-call feature, you can do the following things:

• View rotations for team members who are on call for specific timeframes.

• Update your on-call schedules using the View in Opsgenie link. Read more about configuring team schedules.