Comment on work item action

In smart value entries, ‘issue’ refers to a work item. What is a work item?

What is this component?

The Comment on work item action allows your rule to automatically comment on a work item.

Smart values

If your rule is triggered by a work item, any smart value related to work item data can be used in your comment by entering {{issue.[field name]}}. For example, {{issue.summary}} will print the work item’s summary. This also works with custom fields, for example {{issue.Team Leader}}.

This also works for user smart values. For example, to print the work item’s assignee, use {{issue.assignee.displayName}}. Similarly, to @mention the assignee, use [~accountid:{{issue.assignee.accountId}}]. Learn more about account IDs

You can also use any other smart values that print values, such as date and time or development smart values.

Read more about:

Still need help?

The Atlassian Community is here for you.