We're updating our terminology in Jira

'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.

Comment on work item action

In smart value entries, ‘issue’ refers to a work item. What is a work item?

What is this component?

The Comment on work item action allows your rule to automatically comment on a work item.

Smart values

If your rule is triggered by a work item, any smart value related to issue data can be used in your comment by entering {{issue.[field name]}}. For example, {{issue.summary}} will print the issue’s summary. This also works with custom fields, for example {{issue.Team Leader}}.

This also works for user smart values. For example, to print the work item’s assignee, use {{issue.assignee.displayName}}. Similarly, to @mention the assignee, use [~accountid:{{issue.assignee.accountId}}]. Learn more about account IDs

You can also use any other smart values that print values, such as date and time or development smart values.

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