Choose when subtasks and linked issues have a strikethrough

When does a strikethrough appear on the issue view?

A strikethrough will appear across the issue key of child issues (e.g. subtasks) and linked issues when they have a resolution. By default, workflows are set up so that when an issue is moved to a status in the Done category, a resolution is automatically set. This means that moving an issue to Done will make a strikethrough appear on the issue view.

Admins can make sure a strikethrough only appears when someone manually sets a resolution.

Ensure a strikethrough only appears when someone manually sets a resolution

You must be an admin to edit a workflow.

To ensure a strikethrough only appears when someone manually sets a resolution:

1. Go to Settings () > Issues.

2. Select Workflows > Edit your selected workflow.

3. In the Diagram tab, select a transition to a Done status. Done statuses are green.

4. Select Post Functions.

5. Hover over The Resolution of the issue will be … and select Edit ().

6. For the Field Value, select None.

7. Select Update.

8. Repeat steps 3-7 for all transitions to Done statuses.

9. Publish your workflow.

Alternatively, you can delete the The Resolution of the issue will be … part of the transition to achieve the same result.