What is a work item?
Work items are the building blocks of a Jira project that represent a unit of work.
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We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira
Create and configure your work items
Create a work item and a subtask
Create work items to track the work that needs to be done.
Create issues using the CSV importer
Use the CSV importer to create issues based on existing text files from other tools.
Add files, images, and other content to describe an issue
Learn a few ways to add content to work to create a richer picture for the person working on them.
Use Atlassian Intelligence to help write or edit content
Learn how to use Atlassian Intelligence to help write or edit your work item descriptions and comments.
Update a work item's details
Learn how to update the fields on a work item, like the assignee, labels, priority, and due date.
Configure field layout in the issue view
Choose which fields appear in the issue view.
Choose when subtasks and linked work items have a strikethrough
Learn when a strikethrough appears on subtasks and linked work items, and how to customize it.
Copy a work item layout to other projects
Save time on project configuration by copying a screen’s work item layout to other projects that use the same screen.
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