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Documentation

  • Set up Jira Cloud
    • Learn how Jira products work
      • What is the Jira family of apps?
      • Get started with Jira Cloud
      • Administer Jira Cloud
      • Use Jira Cloud on Apple and Android devices
      • Get help with Jira Cloud
      • Access a space
    • Use Jira Cloud with other Atlassian apps
      • How to add new Atlassian apps from Jira
      • Use Jira Cloud with Bitbucket
      • Use Jira Cloud with Confluence
    • Use Jira Cloud with other apps
      • Configure development tools
      • Configure collaboration tools
      • Integrate Jira Cloud and Slack
      • Integrate Jira Cloud with Microsoft Teams
      • Integrate the Jira Cloud plugin for Copilot in Microsoft Teams
      • Use Jira Cloud for Sheets
      • What is the space toolchain in Jira?
      • Integrate Jira Cloud with Gmail
    • Automate what build and deployment events are sent from Jenkins to Jira
    • Import data into Jira
      • Prepare a CSV file for import
      • Use a configuration file for space imports
      • Import data to Jira using a CSV file
      • Map CSV data to Jira fields
      • Map column data to work types
      • Import data directly from Asana into Jira
      • Import data directly from Trello into Jira
      • Import data directly from ClickUp into Jira
      • Import data directly from monday into Jira
      • Fix errors in a space import
      • Import data from a business space to a software space
      • Import data from a software space to a business space
      • Import issues into an existing space in Jira using CSV
    • Quick space creation with bundles
    • See how teams use Jira
      • How legal teams use Jira space templates
      • How to use Jira for process management
      • Use business spaces for project management
      • Use business spaces for task management
      • Use Jira business projects for finance projects
      • Use Jira business projects for marketing projects
      • Use Jira for HR projects
      • Use Jira for operations spaces
      • Use Jira for sales teams
  • Manage Jira Cloud spaces
    • Start a new software space for your team
      • What is a Jira space?
      • Create a new space
      • What are the space templates?
      • Edit a space's details
      • What is a board in software spaces?
      • Create a scrum board based on spaces
      • What are Jira workflows?
      • Switch between spaces and boards
      • Copy an existing board
      • Create a board based on filters
      • Create a Kanban board based on spaces
      • Example JQL queries for board filters
      • Add users to space roles in your space
    • Learn how company-managed and team-managed spaces differ
      • What are team-managed and company-managed spaces?
      • Migrate between team-managed and company-managed spaces
      • How do features differ based on the type of space?
      • How do work types differ based on space type?
      • How do settings differ based on space type?
    • Configure a company-managed board
      • What are board filters?
      • Enable ranking
      • Configure columns
      • Use the simplified workflow
      • Configure quick filters
      • Customize cards
      • Configure how your board estimates and tracks work
      • Configure the work item details
      • Change the location of a board
      • Add a sub-filter to a company-managed kanban board
      • Can I use custom fields to track progress of my project?
      • Change board filters for a company-managed board
      • Configure swimlanes
      • Configure working days
      • Customize your view of the board and backlog
      • Edit a board filter on a company-managed board
      • How can I track work progress in Jira?
      • Work item limits in company-managed spaces
      • Show or hide work items on your board with quick filters
      • What are story points?
      • What are Time estimates (days, hours, minutes)?
      • What is estimation in Jira?
      • What is work item count?
      • What is a simplified Jira workflow?
    • Create and plan work with Scrum and Kanban
      • Use your scrum backlog
      • Use your kanban backlog
      • What is a version?
      • Configure versions in a scrum space
      • Configure versions in a kanban space
      • Manage epics in a scrum space
      • Manage epics in a kanban space
      • Monitor work in a kanban space
      • Link a Confluence page to a parent-level work item
      • What is an epic?
    • Coordinate and monitor work with sprints
      • What is a sprint?
      • Use active sprints
      • Create sprints in company-managed spaces
      • Start a sprint in company-managed spaces
      • What are parallel sprints?
      • Enable parallel sprints
      • Monitor the progress of a sprint
      • Edit a sprint in a company-managed space
      • Move or transition work items in an active sprint
      • Reorder a sprint in a company-managed space
      • Remove or delete work items from an active sprint
      • Add work items to an active sprint
      • View and edit work item details in an active sprint
      • Link a Confluence page to a sprint
      • Complete a sprint
      • Complete parallel sprints
      • Delete a sprint
      • Delete a completed sprint in a company-managed space
      • Reopen a sprint
    • Group and track work with components
      • What are Jira components?
      • What are Compass components?
      • Switch between Jira and Compass components
      • Configure Jira components
      • Configure Compass components
      • Link work items to Jira components
      • Link work items to Compass components
      • View a space's components
    • Release your team's work in versions
      • Check the progress of a version
      • Use the release page to check the progress of a version
      • Check the release status of a version
      • Create a version
      • Release a version
    • Track and analyze your team's work with reports
      • Generate a report
      • View and understand the burndown chart
      • View and understand the Burnup chart or report
      • View and understand the control chart
      • Methods of calculating rolling average on the control chart
      • View and understand the cumulative flow diagram
      • View and understand the epic burndown report
      • View and understand the epic report
      • View and understand the velocity chart
      • View and understand the version report
      • View and understand the sprint report
      • Strategies to reduce your cycle time
      • Plan effectively with your deployment frequency report
      • What is the release burndown report?
    • Manage and visualize your software space on the timeline
      • How do I view my software space's timeline?
      • What does the space timeline show?
      • Timeline limits in Jira
      • What are filters on the timeline?
      • Create work items on the timeline
      • Schedule parent work items on your timeline
      • Schedule work for kanban teams on your timeline
      • Schedule work for scrum teams on your timeline
      • Enable planning for child work items on the timeline
      • Roll up dates on your timeline
      • How can I plan with releases on my software space's timeline?
      • Show or hide releases on your software space's timeline
      • What are dependencies on the timeline?
      • Show or hide dependencies on your timeline
      • Create or remove dependencies on your timeline
      • What does the progress bar on my timeline show?
      • Enable or disable progress monitor in the timeline
      • Change color of work item schedule bars on your timeline
      • Change how many completed work items show on your software space's timeline
      • Share a screenshot of your timeline
      • Add your timeline to a Confluence Cloud page
      • Enable and disable the timeline
      • Troubleshoot the timeline for company-managed spaces
      • Troubleshoot the timeline for team-managed spaces
      • Delete a work item from the timeline
      • How can I change my timeline view?
    • View insights in Jira Cloud
      • Understand backlog insights in company-managed spaces
      • Understand insights on the board in company-managed spaces
      • Configure insight settings in a company-managed space
      • Manage insights in a company-managed project
    • Manage and update work in a list
      • What is the list?
      • How do I view my list?
      • Create and edit work items in your list
      • Delete a work item from your list
      • Customize your list by adding or removing fields
      • Manage multiple work items in your list
      • Link and unlink goals to work items in your Jira list
      • Organize your list
      • Filter, sort, copy, and rank work items in the list
    • Schedule and track work in the calendar view
      • What is the calendar?
      • Schedule work in your calendar
      • Configure your calendar
      • Manage work items in your calendar
      • Add the due date field to your work items
      • Manage sprints in your calendar
      • Manage releases in your calendar
    • Protect your team’s data
      • Set a default classification level for work items
      • View and change a work item’s security level
    • Add people to Jira from Google, Slack, or Microsoft
    • Delete a space
    • How to create workflows for business spaces
    • Manage and customize the space navigation
    • Set up approvals in Jira
      • What are approvals?
      • Set up approval steps
  • Work in Jira Cloud spaces
    • Create and configure your work items
      • What is a work item?
      • Create a work item and a subtask
      • Create work items using the CSV importer
      • Add files, images, and other content to describe a work item
      • Use Rovo to help write or edit content
      • Create, edit, and delete work items on the board
      • View a work item
      • Update a work item's details
      • Configure field layout in the work item
      • Copy a work item layout to other spaces
      • Customize the child work item table
      • Choose when subtasks and linked work items have a strikethrough
    • Work on and progress your work items
      • Log time on a work item
      • Estimate a work item
      • Pin a field to the top of a work item
      • Markdown and keyboard shortcuts
      • Flag a work item
      • Rank a work item
      • Schedule a work item
      • Transition a work item
      • Link work items
      • Clone a work item
      • Watch, share and comment on a Jira work item
      • Add an attachment to a work item
      • Delete an attachment in a work item
      • Use custom emojis to help describe a work item
      • Download all attachments in the attachments panel
      • Switch between the strip and list view for attachments
      • Download an attachment from a work item
      • Delete all attachments in the attachments panel
      • Find a field on the work item
      • Date and time formats in different languages
      • Insert an attachment already on a work item
      • Automatically assign work items to people
      • Archive a work item
      • Classify a work item
      • Collaborate in real-time
      • Comment on work item action
      • Edit work items via the more actions menu in the backlog
      • How redaction works
      • Link work to goals on a work item
      • Navigate work items in a list with your keyboard
      • Smart Links in Jira
      • View content in a side panel
      • Transition work items through a workflow
      • What are the different types of activity on a work item?
      • Collaborate on work items with AI agents
      • Run a standup meeting in Jira
    • Update multiple work items at once
      • Edit multiple work items
      • Change the status of multiple work items
      • Move multiple work items
      • Change the work type for multiple work items
      • Delete multiple work items
      • Watch multiple work items
    • Integrate your work items and development tools
      • Link repositories to a software space
      • Link your project with Opsgenie
      • Process work items with smart commits
      • Reference work items in your development spaces
      • View development information for a work item
      • View release information for a work item
    • Work with dashboards in Jira Cloud
      • What is a Jira dashboard?
      • Create and edit dashboards
      • Search for an existing or shared dashboard
      • Add and customize gadgets
      • Set up a wallboard
      • Share Jira dashboards in Confluence
    • Manage your user profile
      • View and update your profile
      • Allow OAuth access
      • Manage your Jira personal settings
      • Change your display mode in Jira and sync across other apps
    • Learn about changes coming to your Jira Cloud experience
      • Confluence signup from Jira
      • Connect Cisco to Jira
      • Connect Jira Service Management services to Jira Software
      • Integrate work with Atlassian Home
        • Link work in Jira to goals and projects in Atlassian Home
        • Understand how Jira works with goals and projects in Atlassian Home
      • Navigate Jira with your keyboard
        • What is the command palette?
        • Search work items, projects, and more with your keyboard
        • Change the status of a work item with your keyboard
        • Move a work item with your keyboard
        • Delete a work item with your keyboard
        • Add a child work item with your keyboard
        • Edit the parent of a work item with your keyboard
        • Edit the assignee of a work item with your keyboard
        • Edit the story point estimate of a work item with your keyboard
        • Edit the sprint of a work item with your keyboard
        • Edit the due date of a work item with your keyboard
        • Edit labels of a work item with your keyboard
        • Edit components of a work item with your keyboard
        • Edit fix versions of a work item with your keyboard
        • Edit the priority of a work item with your keyboard
        • Link and unlink a work item with your keyboard
        • Use keyboard shortcuts
      • View your work suggestions in Jira
      • Work with incidents in Jira
        • What is the incidents feature?
        • Connect an incident management tool to Jira
        • Manage incidents in Jira
        • Connect and remove services in Jira
        • Connect New Relic to Jira
      • Work with security vulnerabilities in Jira
        • Connect or remove security containers in Jira
        • Link security vulnerabilities to Jira work items
      • Work with development in Jira Cloud
        • What is development in Jira Cloud?
        • Key metrics on the Development page
        • Work suggestions on the Development page
        • Related work on the Development page
        • Enable the development feature
      • Add custom fields to your space
      • Collect information for your team with forms
        • What are forms and what can they do?
        • How to create, edit, save, and delete forms
        • Add or remove fields from your form
        • Manage access and share a form
        • Customize your form fields
        • Conditionally show form fields
        • How secure are public forms?
      • Create a chart showing data from your work items
      • Get started in Jira business spaces
        • What are Jira business spaces?
        • What is a board in business spaces?
      • Highlight work items from your list
        • Create a format rule
        • Delete a format rule
        • Edit a format rule
        • Manage multiple format rules
        • What are format rules?
      • Organize your board
      • Share a Jira board or backlog in Confluence
      • Share a Jira release in Confluence
      • Use custom space templates
        • Create a custom space template
        • Enable users and groups to create spaces with custom templates
        • Use a custom template to create a new space
      • Use Loom in Jira Cloud
        • Use smart replies in work item comments
        • What is the summary view?
        • Work in Jira business spaces
          • Change your space background
          • Filter work items
          • Categorize work items in the list view
          • Work with boards in business spaces
          • Customize cards on your business space's board
          • Add, edit, or delete a shortcut
          • What are approvals in business spaces?
          • Sign off and approve work
          • How to manage approvers
          • Add, rename, or delete a column in team-managed business spaces
          • Create a business space
          • Edit and reorder work items on the timeline
          • Save your filters in business spaces
          • Set up approvals in your business space
          • Show software releases in a business team calendar
          • Troubleshoot approvals in business projects
          • View all attachments in a business project
          • View and manage versions in business projects
          • What is the timeline view and how do I use it?
          • Workflows and statuses for boards in business spaces
      • Work in Jira Cloud team-managed spaces
        • Get started with team-managed spaces
        • Add your team to team-managed boards
        • Enable agile features in team-managed spaces
          • Enable the backlog
          • Enable sprints
          • Enable estimation
          • Enable and disable Confluence pages in Jira
          • Enable releases and versions
          • Enable code
          • Enable reports
          • Enable deployments
          • Enable on-call schedules
          • Specify a date range for your deployments
          • View and understand your cycle time report
          • View and understand your deployment frequency report
          • View and understand your deployment insights
          • What is the burnup report?
          • What is the cumulative flow diagram?
          • What is the sprint burndown report?
          • What is the velocity report?
        • Manage and administer team-managed spaces
          • Create and edit team-managed spaces
          • Add people to team-managed spaces
          • Manage how people access your team-managed space
          • Team-managed space permissions
          • Set up work types in team-managed spaces
          • Customize work item fields in team-managed spaces
          • Available custom fields for team-managed spaces
          • Manage epics in team-managed spaces
          • Manage subtasks in team-managed spaces
          • Manage filters in team-managed spaces
          • Add rules to your team-managed board
          • Team-managed board rules
          • Customize notifications in team-managed spaces
          • Connect your team-managed board with Bitbucket
          • Manage Atlassian Marketplace apps in team-managed spaces
          • Restrict access to a work type
          • Work item limits in team-managed spaces
        • Manage how work flows in your team-managed space
          • Create, edit and delete statuses in team-managed spaces
          • Manage work item transitions in team-managed spaces
          • Add or remove workflow rules in team-managed spaces
          • Available workflow rules in team-managed spaces
          • Create and edit multiple workflows in team-managed projects
          • Best practices for workflows in Jira
          • Group workflow rules to further restrict your transitions
          • Map a workflow with your team
          • Move work items to new statuses while updating your workflow
          • Set up a workflow in a team-managed software space
          • What are the different workflow rule types?
        • Configure columns and statuses in your team-managed sapce
          • Assign statuses and edit columns in a team-managed space
          • Manage columns and statuses in team-managed software spaces
        • View and understand insights in team-managed spaces
          • Understand insights on the backlog in team-managed projects
          • Understand insights on the board in a team-managed project
          • Configure insight settings in a team-managed project
      • Search for work items in Jira
        • Search and find your work items
          • Find recent work items
          • Find specific work items
          • Search for work items in a space
          • Search for work items using the text field
          • Navigate to your work
          • Use Rovo to search for work items
          • What is the new Jira work item search experience?
          • What is the new navigation in Jira?
          • What is the new navigation in Jira Service Management?
        • Use advanced search with Jira Query Language (JQL)
          • What is advanced search in Jira Cloud?
          • JQL functions
          • JQL fields
          • JQL keywords
          • JQL operators
          • JQL developer status
          • JQL design search
          • JQL vulnerability search
          • Search for custom fields from plans in JQL
          • JQL optimization recommendations
        • Save your search as a filter
          • What is a saved search?
          • Manage filters
        • Work with search results
          • Change the view of search results
          • Edit individual and multiple work items
          • Export search results
          • Manage search results
          • Edit multiple issues at the same time
      • Plan and view work across multiple spaces in a plan
        • Get started with plans
          • What are plans in Jira Premium?
          • Where do I find plans?
          • Common configurations for Jira administrators before using Plans
          • View a sample plan
          • Create a new plan
          • How do I navigate my plan?
          • What settings can you change in your plan?
          • How your plan shows work items on your timeline
          • What do the symbols in your plan mean?
          • What keyboard shortcuts are available in your plan?
          • Add teams and releases to your plan
          • Build out your plan
          • Planning tools in plans
          • Create different views of your plan
          • How Ted uses Plans for scenarios and capacity
          • How Veronica uses Plans for cross-space planning
        • Configure Jira for plans
          • Configure custom hierarchy levels in your plan
          • Configure Dependencies in Jira for your plan
          • Change financial year dates in your plans
          • Manage inherited permissions in plans
        • Set up your plan and change its settings
          • Add or remove fields from your plan
          • Change the date field used to schedule work items in your plan
          • View and change the scope of work in your plan
          • Remove work items from your plan using rules
          • Types of permissions in your plan
          • Remove individual work items from your plan
          • Change how your plan handles dependencies in the same iteration
          • Change how work is estimated in your plan
          • How your plan handles timezones
          • Configure the auto-scheduler in your plan
          • Delete or archive your plan
          • Duplicate your plan
          • Performance recommendations for your plan
          • Limitations of team-managed spaces in your plan
          • Limits on plan size
        • Manage and edit work items in your plans
          • Create a work item in your plan
          • Link work item to a parent in your plan
          • What is work item ranking in your plan?
          • Assign a work item to a team in your plan
          • How your plan handles completed and resolved work items
          • Edit multiple work items in bulk on your plan
          • Track progress using estimates in your plan
          • Track progress using work item count in your plan
          • Troubleshoot missing work items in your plan
        • Estimate and schedule work items in your plans
          • Schedule work items in your plan according to sprints
          • Schedule work items in your plan using start/end dates
          • Schedule work items in your plan according to releases
          • What are roll-ups in my plan?
          • How your plan rolls up dates
          • How your plan rolls up estimates
          • What are partial rollups in your plan?
          • Sprint states in your plan
          • What are external sprints in your plan?
          • Autoschedule work items on your plan
          • How does the auto-scheduler in my plan work?
        • Plan your next quarter using a Program board
          • What is the Program board in my plan?
          • What does the Program board show?
          • Recommended preparations before using the Program board
          • Create a new Program board in your plan
          • Schedule work items from the Program board in your plan
          • Add and change sprints on the Program board in your plan
          • View and manage dependencies on the Program board
          • Change work item info from the Program board in your plan
          • Update and remove Program boards in your plan
        • Create different planning scenarios in your plans
          • What are scenarios in my plan?
          • Turn scenarios on or off in your plan
          • Create a scenario in your plan
          • Rename, edit, and delete scenarios in your plan
        • Manage capacity in your plans
          • What are capacity and velocity in your plan?
          • Enable capacity planning in your plan
          • How your plan assigns capacity
          • Capacity in scrum vs. kanban teams in your plan
          • Change iteration capacity from your plan
          • Monitor capacity and sprints in your plan
        • Manage releases in your plans
          • What are releases in your plan?
          • Turn releases in your plan on or off
          • View and edit releases in your plan
          • Create a single-space release in your plan
          • Create a cross-space release in your plan
          • How do single-space and cross-space releases differ?
          • Align cross-space release dates in your plan
          • Track releases in your plan
          • Remove releases in your plan
        • Manage teams in your plan
          • How do I use teams in plans?
          • Create a new team from your plan
          • Make a plan-only team an Atlassian team in your plan
          • View and edit teams in your plan
          • Remove and delete teams from your plan
          • Add an Atlassian team to your plan
          • Associate a team to a work source in your plan
          • Edit a team’s information in your plan
          • Limitations of teams in open planning sites
        • View and manage dependencies in your plans
          • What are dependencies in your plan?
          • Add a dependency in your plan
          • View a specific dependency on your plan
          • View all of a work item's dependencies on your plan
          • Change how your plan timeline displays dependencies
          • Remove a dependency in your plan
          • What is the dependencies view in your plan?
          • Refine the dependencies view of your plan
        • Resolve warnings in your plans
          • Troubleshoot warnings on your timeline in your plan
          • What are warnings in your plan?
        • Change how your plan displays your data
          • What is the summary view of your plan?
          • What is the calendar view of your plan?
          • What is the list in your plan?
          • Show or hide columns in your plan timeline
          • Filter work items on your plan
          • Add color to work items in your plan
          • Group work items on your plan
          • Search for a specific work item on your plan
          • Change how your plan sorts your work items
          • How your plan sorts work items
          • Preconfigured views in your plan
          • Manage and delete timeline views in your plan
          • Save a new view in your plan
          • Show full hierarchy while filtering work items in your plan
          • Change what shows on the Calendar view of your plan
          • Change what the Program board in your plan shows
        • Review and save changes made in your plans
          • Save changes made in a plan
          • Filter changes made in your plan
          • Troubleshoot warnings in Unsaved changes modal
          • Abandon a save in your plan
        • Share and export your plan
          • Share and embed your plan in Atlassian apps
          • Export your plan data as .csv
          • Create a static image of your plan
          • Embed your plan using an iFrame
      1. Atlassian Support
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      4. Set up Jira Cloud

      Learn how Jira products work

      • What is the Jira family of apps?

        Understand how the Jira family of apps can be used together and licensed.

      • Get started with Jira Cloud

        If you’re thinking about signing up with Jira Cloud and want to learn the basics, access this six-step tutorial.

      • Administer Jira Cloud

        Learn how to administer software spaces so that they work the way your teams need them to.

      • Use Jira Cloud on Apple and Android devices

        View documentation on Jira Cloud for iPhone, iPad, Mac, and Android devices.

      • Get help with Jira Cloud

        Don't know how to do something? Something isn't working? Have a suggestion? Get in touch.

      • Access a space

        Start working on your tasks by accessing and viewing the space they're in.

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