Set up Jira Cloud
Learn how to set up Jira Cloud and integrate it with other products and applications.
Add an attachment to an issue
Attachments give context to an issue that text can’t provide.
When an issue has over 150 attachments, attachments will be displayed as a list. Learn more about viewing attachments in list view.
To add an attachment to an issue:
Open an issue.
Drag and drop your file onto the issue.
Alternatively, you can:
Open an issue.
Scroll down to the Attachments section and select +.
Or, select the Add quick-add button under the issue’s summary and then Attachment.Select Upload a file or drag and drop your files into the media picker.
Limits on how many attachments you can add to an issue
You can add up to 2000 attachments to an issue.
Once an issue has over 150 attachments, they’ll display as a list.
Some considerations for attached files:
Check the list of supported file formats.
File names can't contain any of these characters: '\', '/','\"', '%', ':', '$', '?', '*'.
By default, the maximum size of any one file is 10MB, but your Jira admin can change this limit.
The Free plans for Jira and Jira Service Management have a file storage limit of 2 GB per product. The Standard plan allows up to 250 GB per product, and file storage is unlimited on Premium plans. Learn more
Supported file types
Jira supports these file types:
File type | Extension | Media Type |
3GPP | .3gpp | video |
AAC | .aac | audio |
AC3 | .ac3 | audio |
Adobe Illustrator | .ai | doc |
AIFF | .aif, .aiff | audio |
Monkey Audio | .ape | audio |
ASF | .asf | video |
AU | .au | audio |
AVI | .avi | video |
Microsoft Windows Bitmap | .bmp | image |
CSV | .csv | doc |
Dicom | .dcm | image |
Diff | .diff | doc |
Microsoft Word | .docx, .doc, .dot, .docm, .dotx, .dotm | doc |
DV | .dv | video |
FLAC | .flac | audio |
FLV | .flv | video |
Graphics Interchange Format | .gif | image |
High Efficiency Image File Format | .heif, .heic | image |
JPEG | .jpg, .jpeg | image |
M2TS | .m2ts | video |
M4A | .m4a | audio |
M4V | .m4v | video |
MIDI Files | .mid, midi | audio |
Matroska (Audio) | .mka | audio |
Matroska (Video) | .mkv | video |
MOD Files | .mod | audio |
QuickTime/QT | .mov, .qt | video |
MPEG Audio Layer II/III | .mp3" | audio |
MP4 | .mp4 | video |
MPEG | .mpg, .mpeg, .ts | video |
OpenDocument Drawing | .odg, .otg | doc |
OpenDocument Presentation | .odp, .otp | doc |
OpenDocument Spreadsheet | .ods, .ots | doc |
OpenDocument Text | .odt, .ott, .odm | doc |
Microsoft Office |
| doc |
OGG (Audio) | .ogg, .spx | audio |
OGG (Video) | .ogg | video |
OpenOffice 1.0 Document | .sxw, .stw, .sxc, .stc, .sxi, .sti, .sxd, .std | doc |
Adobe PDF | doc | |
Perl | Perl | doc |
Portable Network Graphics | .png | image |
Microsoft PowerPoint | .ppt, .pptx, .pot, .pps, .pptm, .potx, .potm, .ppsx, .ppsm | doc |
PostScript | .eps, .ps | doc |
Photoshop | .psd | image |
Python |
| doc |
Ruby | .rb | doc |
RealAudio | .rm | audio |
RTF | .rtf | doc |
Tagged Image File Format | .tif, .tiff | image |
Text | .txt | doc |
WAV | .wav | audio |
WebM |
| video |
WMA | .wma | audio |
WMV | .wmv | video |
WordPerfect | .wpd | doc |
Microsoft Excel | .xls", .xlt, .xla, .xlsx, .xlsb, .xlsm, .xltx, .xlam, .xltm | doc |
Zip | .zip | archive |
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