What is the Jira family of products?

The Jira family of products are built on the Jira platform. Business projects are the default on the Jira platform, and are always part of your Jira site. You can add software projects, Jira Service Management, and Jira Product Discovery to add extra functionality and project templates to your Jira site. A user may require access to one, all, or any combination of these products.

Product features and projects

Each product delivers a tailored experience to its users, and has an associated projectproject type that offers specific features. Here's a list of the project types and their associated features.

Product	Project type	Product-specific feature set
Jira Product Discovery	Discovery projects	Captures ideas to prioritize and inform product roadmaps Flexible views, granular fields, various roles Integration with software projects
Jira	Business projects	Available to all licensed users Templates for HR, legal, and other business teams
	Software projects	Integration with development tools Scrum and kanban boards Release hub for software versions
Jira Service Management	Service projects	Service Level Agreements (SLAs) A customizable web portal for customers Permission schemes allowing customer access

All users who can log into a Jira site can see all projects in that instance (pending permissions), but they will only be able to see the product-specific features when they have access.

For example, a software project is able to display information from linked development tools, such as Bitbucket and Fisheye, as well as agile boards, but this information is only viewable by a software project user. A business project user would be able to see the software project, but wouldn't be able to see the software-specific features, like agile boards or the information from linked development tools. Likewise, a software project user would not be able to see any Jira Service Management-specific features in a service project (they'll only see a basic view of the project and its work items).

Only a Jira administrator can create a project for an installed product. They don't need app access to create the project, but they do need app access if they'd like to view or use the project.
Anonymous users (people who haven't logged in) will have access equivalent to business project users. In other words, they can view work items and work in any type of project, but they won't see product-specific features like agile boards, which are software project-specific. To find out how to allow anonymous users access to projects, see Managing anonymous or public access.

A list of the products, their user roles, and their project-specific features can be found below:

	Project-specific features	Permission
Business projects	Project level	Create
	Project level	View
	Work item level	Create
		View
		Comment
		Transition
	Jira Gadgets	View
Software projects	Project level	Create
	Project level	View
	Work item level	Create
		View
		Comment
		Transition
		View Development Information
		View Release information
	Board level	Create
	Board level	View
	Jira gadgets	View
Service projects	Project level	Create
	Project level	View
	Work item level	Create
		View
		Comment
		Transition
	SLA level	Create
	SLA level	View
	Queue level	Create
	Queue level	View
	Jira Service Management gadgets	View

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