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Customize the email domain sending Confluence emails
Confluence email notifications are sent from the Atlassian domain by default (for example <confluence@space.atlassian.net>). However, personalizing notifications with your company’s domain can improve delivery rates and security and may simply be more familiar to your users.
If your team would like notification emails (that is, emails related to Confluence activity) to originate from your company’s domain, administrators can configure it in the settings. This is otherwise known as setting up DMARC (Domain-based Message Authentication, Reporting, and Conformance).
Confluence emails sent from a domain other than atlassian.net can be rejected by DMARC if sent without a domain-specific DKIM signature.
First an organization administrator must add email addresses to Atlassian Administration (we recommend a group list like <confluence@acme.org>). This is what will populate the email options in Confluence.
Then a Confluence administrator can select a custom domain from those options.
To change the sender of Confluence email notifications:
Select the wheel icon () in the top-right corner to open Confluence administration.
Find Settings > Configuration in the left-hand navigation.
Select Notifications.
Find the Email addresses field and select the email address you want to use.
Select Save changes. It can take up to an hour for the email change to take effect.
An exception: Emails that notify users when a page is shared with them will continue to show Atlassian as the sender even if a custom domain is selected.
We are aware of this discrepancy and are working to fix it.
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