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Search for answers using Atlassian Intelligence

Atlassian Intelligence is only available for customers who have signed up for the waitlist and received access to our beta program. Join the waitlist


Instead of using filters or advanced search syntax, search Confluence using natural language with Atlassian Intelligence. Ask a question directly in the search bar and get an answer based on the information available to you.

To use Atlassian Intelligence features in Confluence, your organization admin needs to activate it from Atlassian Administration

Search Confluence with Atlassian Intelligence

Get answers from Atlassian Intelligence in both quick search and advanced search.

If you need more information about an answer, review the linked sources. You can also rate or report the response.

The quality, accuracy, and reliability of information generated by Atlassian Intelligence may vary. Learn why

  1. Select the search field in the navigation (or use the slash () shortcut).

  2. Enter your question.

  3. Select Ask AI in the box that appears.

  4. Your question will be answered by Atlassian Intelligence.

Entering a question into Confluence quick search and selecting Ask AI.

You can switch to Confluence advanced search from quick search by selecting Advanced search (or pressing Enter). If Atlassian Intelligence detects that you’ve asked a question, it will automatically generate your answer.

Entering a question into Confluence quick search, then switching to advanced search for the answer.
  1. Navigate to advanced search (a shortcut is to just press Enter in the quick search bar),

  2. Enter your question.

  3. If Atlassian Intelligence detects you have asked a question, it will automatically generate your answer. If Atlassian Intelligence doesn’t detect your question automatically, you can manually trigger an answer by selecting Ask AI.

Asking a question of Atlassian Intelligence in Confluence advanced search

What kind of questions can Atlassian Intelligence answer?

Atlassian Intelligence generates answers solely based on what’s in your Confluence (and what you, specifically, have access to). This feature does not generate new content, but searches Confluence pages and blogs (while respecting restrictions) to find an answer to your question. Because of this, you will have the best results when your Confluence site is full of detailed, up-to-date content.

Subjective questions (like “What is the meaning of life?”) or questions on which there isn’t much information may not trigger responses.

Not sure what questions to ask?

Here are a few suggestions:

  • When is the next marketing team offsite?

  • What is the work from home policy?

  • What is Project Sunrise?

  • How do I submit expenses for reimbursement?


Frequently asked questions

What powers Atlassian Intelligence?

Atlassian Intelligence leverages artificial intelligence developed internally and from OpenAI. It uses the Teamwork graph, which is unique to a customer's project or service work, along with internal language models and OpenAI to deliver results specific to the customer's context.

What are the limitations of Atlassian Intelligence?

As we continue to develop Atlassian Intelligence, we recognize that limitations in AI can arise from various factors, such as narrow inputs, systemic biases, insufficient training or test data, or poor quality of training or test data. However, we are committed to making improvements to our artificial intelligence and machine learning models to better address specific use cases over time.

Our customers play a vital role in helping us improve Atlassian Intelligence. If you come across any inappropriate responses, please use the 👍 👎 buttons and leave us feedback to flag them for our team.

To ensure that our technology is responsible, we have established a set of principles that guide our teams in building, deploying, and using new technologies like AI. You can learn more about our approach and principles by reading our Responsible Technology Principles.

At Atlassian, we are dedicated to providing our customers with the best possible experience using our products and services. We will continue to work hard to improve Atlassian Intelligence and deliver the best results for our customers.

How is Atlassian protecting your data?

We apply our Privacy Principles and company values to our Atlassian Intelligence products, just as with everything else we do. We’re passionate about creating meaningful data controls, choices, and notices to foster open collaboration and deeper teamwork.

This means we embrace privacy by design in everything we do. You can find the existing Privacy Principles in our Trust Center and our Privacy Policy here.


Additional Help