Get the high-level details you need to set up your Confluence Cloud site in order to meet your team's needs.
Learn how to create great content and organize it.
Learn how to collaborate on pages and blogs, get notified about activity, and view analytics to see how content is performing.
Adjust settings around who can see what content on your site and what actions they can perform on it.
Find everything a site admin needs to know to keep their Confluence Cloud site running smoothly.
Get an overview of all the ways you can extend your Confluence content using macros and gadgets.
If you're using Confluence to power your Jira Service Management knowledge base, you can choose to allow all active users and customers (that is, logged-in users who do not have product access to Confluence) to view specific spaces.
This lets Jira Service Management agents and customers access articles from the help center and from the service project.
Note that this permission can only be turned on via Jira Service Managementand will override all existing space permissions. This means that any logged-in Confluence user will also be able to see the space regardless of their group membership).
You can edit this permission at any time to revoke access to a space, but do note that it can only be re-enabled from Jira Service Management.
Active users who don't have product access to Confluence have very limited access to Confluence. They can view pages, but can't like, comment, edit, view the dashboard, use the space directory, see user profiles or search your full site.
Was this helpful?