Mention a person or team
Mentions (also known as @mentions) are a seamless way to draw a person’s or team's attention to pages, live docs, comments, or a task you’ve assigned to them.
There are two ways to add mentions in Confluence Cloud:
using autocomplete.
via the editor toolbar.
People who are @mentioned will receive a notification and (if they’re subscribed) an email letting them know.
An important exception: During the trial period of any Confluence Cloud plan, people who are @mentioned will receive the notification, but not the email. This is true even if the person is subscribed to email.
Once the trial has concluded, email will be added as a secondary means of informing people when they’re @mentioned.
Notifications and/or emails are sent the first time you mention people on a page, but not for subsequent mentions.
If you need to catch someone's attention, and you've already mentioned them, try sharing content with them instead.
Mention a person
When you mention a person or assign a task to them, they'll receive a notification in their notification drawer as well as an email (if they’re subscribed). Any task assigned to them will also appear under Tasks.
Use autocomplete
To mention a person using autocomplete, type ‘@' in the editor, then start typing their name. Choose the person you want to mention from the list of suggestions.
You can use autocomplete mentions in Jira Cloud as well. To learn about using mentions and other features to collaborate on Jira issues, go to this page.
Use the editor or toolbar
If you'd rather use the toolbar or editor, type @ or choose the @ icon, then start typing the name of the person you want to mention. Choose the person you want to mention from the list of suggestions.
Mention a team
You can also mention a team in the same way you mention a person, but only for teams with 50 members or less.
When you mention a team or assign them a task, individuals in that team will receive notifications in their notification drawer, as well as an email (if they’re subscribed). Any task assigned to them will also appear under Tasks.
Use autocomplete
To mention a team using autocomplete, type ‘@' in the editor, then start typing the team name. Choose the team you want to mention from the list of suggestions. The suggestions will also include teams whose profile description contains the word or phrase entered.
Use the editor toolbar
If you'd rather use the editor toolbar, choose the @ icon, then start typing the name of the team you want to mention. Choose the team you want to mention from the list of suggestions. The suggestions will also include teams whose profile description contains the word or phrase entered.
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