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Assigning space access is the 2nd step of a 2-step process for inviting guests into Confluence to collaborate with your team. The first step is to Invite guests to Confluence.
Not all teamwork happens inside the (sometimes virtual) walls of a single organization. Sometimes you need to partner with other companies to build integrations, work with agencies to bring marketing campaigns to life, bring in contractors and consultants to help get big projects over the line, and so on.
With single space guests, you can do all of that work without leaving Confluence.
Guests are free of charge (up to 5 guests per paid user). Total number of users (paid + guests) can't exceed the current Confluence site user limit.
Important policy information
You may not convert current or former paid users to guests. The purpose behind the guest feature is to invite users outside of your organization.
Atlassian reserves the right to restrict your access to the feature if you’re not using it in compliance with this purpose and the guidelines outlined in Atlassian documentation. Atlassian also reserves the right to change the ratio of guests to paid users.
To dive deeper into what to expect when collaborating with guests, see What can guests see and do in Confluence?
Find all guests that don’t have a space assigned
Guests can’t use Confluence at all without space access
Even if they’ve been granted product access to Confluence as a guest in admin.atlassian.com, guests will be blocked from Confluence if they don’t have a space they can access.
To easily find all guests that don’t have a space assigned and assign them spaces in bulk:
Go to Confluence product settings.
Select Global permissions.
Select the Guests tab.
Select the quick filter Guests with no access.
Multi-select specific guests or select all on the current page.
Select Assign space.
Select which space to assign.
Or, if you want to simply assign a space to a single guest, just open their dropdown in the list and select a space.
View all guests that have access to a specific space
To find all of the guests that have been assigned to a specific space, you can use the space filter.
In the Guest tab of Global permissions:
Open More filters.
Open the Guests in a space dropdown.
Select a recent space you recently visited or start typing in the dropdown to search for a specific space.
With the desired space selected in the dropdown, the list of guests will automatically filter those that have that space assigned.
Assign space access for guests
As a reminder, guests need to be invited to the site before they can be granted access to spaces.
To assign space access for an individual guest:
Go to Global permissions.
Select the Guests tab.
Find the guest in the list. (You can use search and filter functionality to make it easy.)
Select the guest’s dropdown in the Confluence access column.
Select a space. You can choose from spaces you recently visited or starting typing in the dropdown to search for a specific space. Or you can select the ( x ) next to the space assigned to remove access to it. This action removes space access for the guest and they will no longer be able to access Confluence.
Guests can only have access to one space at a time.
Guests must be given space access on an individual basis — within Confluence. You can use guest groups to give guests product access to Confluence in bulk but guest groups are only available in admin.atlassian.com.
Assign space access in bulk
To quickly give multiple guests access to the same space:
Select the checkboxes next to each guest you’d like to assign space access to.
Select Assign space at the top of the list.
In the window that pops up, select which space to assign.
To quickly select all guests on the current page, select the checkbox floating above the guest list next to the column titles. Each page of the guest list maxes out at 25 guests. If you’re trying to select all guests on your site and have more than 25 guests, then you’ll have to do this for each page of guests.
When a guest seems to have their own personal space
Guests can’t have a personal space. If they seem to, then it’s likely that it’s a holdover from when they were a regular user. When a regular user who has a personal space is converted to a guest user, they’re automatically assigned their personal space as their single space.
Remove space access for a guest
To remove a guest’s space access:
Go to Global permissions.
Select the Guests tab.
Find your guest in the list. You can use the search bar to help.
Select the ( x ) within the dropdown field.
You can remove space access for multiple guests at a time by using the checkboxes to select guests and the Remove space button.
If you’re in a space, you can remove a guest’s access to it in Space permissions. This is the same process as it is for regular users, just in the Guests section of the page.
Remove guests from the site
The process for removing a guest from your site is the same as removing a regular user from your site and must be done by an organization admin in admin.atlassian.com.
Assign space access immediately after inviting guests
For organization admins only.
Immediately after you complete the process for inviting a guest, a confirmation message will appear in the bottom left of your screen.
Select the Assign space link in the confirmation message. This will open Confluence’s global permissions screen with all of your guests' information pre-filled in the Add space access window.
Choose the space the guest should have access to.
This is useful for when you know ahead of time which space a guest needs access to.
If you don’t know which space to assign yet, that’s okay! You or a Confluence admin can always assign space access later by going directly to global permissions.
Although they can’t directly invite guests to Confluence, Confluence admins and space admins can assign space access for any guests that have already been invited and given product access to Confluence.
Assign space access from space permissions
The process for adding and managing space access for guests is the same as it is for regular users, except you’ll add guests and manage permissions for them in the Guest users section of space permissions.
To give space access to a guest on an individual basis:
Go to the space you’ve chosen for them.
Select Space settings in the sidebar.
In the Space permissions card, select General.
Scroll to the Guest users section. If you don’t see your guest listed under Individual users, then select Edit Permissions.
In the edit view, make sure you’re looking at the Individual users part of the Guest users section, then find the search bar titled Search for guest users.
Type in your guest’s name, select them, and select Add.
Select Save all at the bottom of the page.
Some space permissions cannot be granted to guests.
Manage guests' access to pages
The process and considerations for managing page access for guests is the same as it is for regular users.
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