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Create a site backup

If you're migrating a Confluence Server instance to a Cloud site, you can now use the Confluence Cloud Migration Assistant.

This page tells you how to get a copy of all the content in your Confluence Cloud instance using the backup manager. If you would like to export individual pages or spaces instead of the whole site, see Export Content to Word, PDF, HTML and XML.

After exporting the data via the backup manager, you can import the data into another Confluence Cloud instance, as described below.

You can also save the backup file, as a way of taking occasional offline backups.

The Cloud service takes backups for your instance every 24 hours for purposes of application recovery (not for rolling back application data). See About Your Data for more information.

Back up (export) your Confluence instance

Only one backup file is stored at a time. Any existing backup is overwritten by the new one.

We regularly make backups of your data for application recovery purposes. However, these backups cannot be used to roll back changes. Learn more about how we back up your data.

To back up all data of your Confluence instance:

  1. Do either of the following:

    • If your site has multiple Cloud applications, choose the cog icon  at the top right, then choose Confluence Admin. Choose Backup Manager in the left-hand navigation panel.

    • If your site has Confluence only, choose (Settings) in the Confluence navigation in the header, then choose Backup Manager.

  2. If you want to include attachments, select Back up attachments.

  3. Choose Create Backup.

After the backup is complete, you will see the link to the backup file. You can download the file by following the link.

What data is backed up?

The backup includes the following data:

  • Pages

  • Users and their group settings

  • Attachments if selected

Import the backup data to Confluence Server

You can import the backup data into Confluence Server 6.0 or later.  This will overwrite all the content on that site. See Migrate from Confluence Cloud to Server (in the Confluence documentation).

If you plan to import this backup in Confluence Server, a site admin should perform the export. Because site admins can view all email addresses in the site, this ensures all user data is included in the export, regardless of profile visibility settings.

Import the backup data to Confluence Cloud

You can import the backup data into another Confluence Cloud instance, thus overwriting all the content on that site. Refer to the instructions on Importing a Confluence Site.

If your source site includes other applications in addition to Confluence, the cross-application links in the site, such as links to a source file page or to a Jira issue, will point back to the corresponding location after the import.


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