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Cases where PDF Export may revert to using legacy exporter
In Q2 2023 we released an update to PDF export that renders Confluence pages more accurately. However, this update does not support all use cases. In some cases, exports will revert to using the older method of PDF export.
Watch our progress on export features:
CONFCLOUD-75975 - Support @page tags in single page PDF exports and IP allowlisting for new PDF export experience
CONFCLOUD-76035 - Support @page tags with @top-right, @top-left etc properties, header/footer/title HTML, and IP allowlisting in space PDF exports for new PDF export experience
CONFCLOUD-76314 - Support space PDF exports above 2000 pages or 1000 attachments
This page explains when your PDF export may revert to using an older version of the exporter that might not render content as accurately.
Page PDF Export
Page PDF Export will fall back to the legacy exporter if:
IP Allowlisting Enabled
@page tags are detected in the PDF stylesheet (for space OR site settings)
Space PDF Export
Space PDF Export will fall back to the legacy exporter if:
IP Allowlisting Enabled
@page tags with @top-right, @top-left etc properties detected in the PDF stylesheet or header/footer/title HTML (space OR site settings)
You’re exporting more than 2000 pages in the space or 1000 attachments - we recommend that you split the space to export
How do I determine which version of PDF export is being used?
Page PDF export
V1 Legacy PDF
Progress bar goes from 0 to 100 directly
In inspect network tab in developer tools it shows network calls with runningtaskxml.action to get progress
V2 New PDF
Progress bar goes from 0-25-75-100
In inspect network tab in developer tools it shows network calls with progress to get progress
Space PDF export
V1 Legacy PDF
Progress bar shows text like Converted 33 pages of 44 to intermediate HTML
In inspect network tab in developer tools it shows network calls with runningtaskxml.action to get progress
V2 New PDF
Progress bar doesn't show any text
In inspect network tab in developer tools it shows network calls with progress to get progress
Learn more about PDF export customizations and exporting content to PDF, CSV, HTML, and XML.
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