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Configure the administrator contact page

The administrator contact page is a form that allows a user of Confluence Cloud to send a message to the administrators of their Confluence Cloud site. (In this context, administrators are the members of the default administrators group.)

See Create and update groups to find out what your default administrators group is called.

The title of the administrator contact page is Contact Site Administrators. Typically, Confluence Cloud users get to this page by clicking a link on an error screen such as the 500 error page.

Customizing the Administrator Contact Message

You can customize the message that is presented to the user on the Contact Site Administrators page.  

To edit the administrator contact message:

  1. If you aren’t already there, go to your Confluence Cloud site.

  2. Select the settings wheel () in the top right corner to open site settings.

  3. Select General Configuration from the sidebar (under Configuration).

  4. Select Edit from the top of the "Site Configuration" section.

  5. Enter your text in the Contact Administrators Message box (you can enter any text or Confluence wiki markup syntax).

  6. Select Save.

The Default Administrator Contact Message

By default, the message starts with "Please enter information..." To restore the message to its default, remove the custom message you entered when following the instructions above, so that the Custom Contact Administrators Message field is empty.

Disable the Administrator Contact Form

You can only disable the form if you first provide a custom "Contact Administrators Message" as described above.

To enable or disable the administrator contact form:

  1. If you aren’t already there, go to your Confluence Cloud site.

  2. Select the settings wheel () in the top right corner to open site settings.

  3. Select General Configuration from the sidebar (under Configuration).

  4. Select Edit at the top of the "Site Configuration" section.

  5. Uncheck the Contact Administrators Form checkbox.

  6. Select Save.

Configuring Spam Prevention

You can configure Confluence Cloud to use Captcha to help prevent spam, including the spamming of site administrators. The administrator contact form is covered by the site-wide Captcha settings as documented in Configure Captcha for spam prevention.

Last modified on Mar 26, 2021
Cached at 12:43 AM on Apr 17, 2021 |

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