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Use Atlassian Intelligence to search for answers

Atlassian Intelligence is now in open beta! Your organization admin can enable these features. Read more about Atlassian Intelligence and how to enable it in your organization.

Instead of using filters or advanced search syntax, search Confluence using natural language with Atlassian Intelligence. Ask a question directly in the search bar and get an answer based on the information available to you.

To use Atlassian Intelligence features in Confluence, your organization admin needs to activate it from Atlassian Administration

Search Confluence with Atlassian Intelligence

Get answers from Atlassian Intelligence in both quick search and advanced search.

If you need more information about an answer, review the linked sources. You can also rate or report the response.

The quality, accuracy, and reliability of information generated by Atlassian Intelligence may vary. Learn why

  1. Select the search field in the navigation (or use the slash () shortcut).

  2. Enter your question.

  3. Select Ask AI in the box that appears.

  4. Your question will be answered by Atlassian Intelligence.

Entering a question into Confluence quick search and selecting Ask AI.

You can switch to Confluence advanced search from quick search by selecting Advanced search (or pressing Enter). If Atlassian Intelligence detects that you’ve asked a question, it will automatically generate your answer.

Entering a question into Confluence quick search, then switching to advanced search for the answer.
  1. Navigate to advanced search (a shortcut is to just press Enter in the quick search bar),

  2. Enter your question.

  3. If Atlassian Intelligence detects you have asked a question, it will automatically generate your answer. If Atlassian Intelligence doesn’t detect your question automatically, you can manually trigger an answer by selecting Ask AI.

Asking a question of Atlassian Intelligence in Confluence advanced search

What kind of questions can Atlassian Intelligence answer?

Atlassian Intelligence generates answers solely based on what’s in your Confluence (and what you, specifically, have access to). This feature does not generate new content, but searches Confluence pages and blogs (while respecting restrictions) to find an answer to your question. Because of this, you will have the best results when your Confluence site is full of detailed, up-to-date content.

Subjective questions (like “What is the meaning of life?”) or questions on which there isn’t much information may not trigger responses.

Not sure what questions to ask?

Here are a few suggestions:

  • When is the next marketing team offsite?

  • What is the work from home policy?

  • What is Project Sunrise?

  • How do I submit expenses for reimbursement?

 

For more on how Atlassian Intelligence works, its limitations, and our commitment to privacy, visit the Atlassian Trust Center.

 

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