• Products
  • Documentation
  • Resources

Use Atlassian Intelligence to search for answers

To activate Atlassian Intelligence in your products, join the beta program waitlist. Some AI features may not be ready yet, but they will be soon.

Join the waitlist

Instead of using filters or advanced search syntax, use Atlassian Intelligence to search Confluence. Ask a question and get an answer based on the information available to you.

To use Atlassian Intelligence features in Confluence, your organization admin needs to activate it from Atlassian Administration

Search Confluence with Atlassian Intelligence

  1. Select the search field in the navigation (or use the slash () shortcut key).

  2. Enter your question.

  3. Select Ask AI in the box that appears.

  4. Your question will be answered by Atlassian Intelligence.

Entering a question into Confluence search and selecting Ask AI.

Not sure what to ask?

Here are a few suggestions:

  • When is the next Marketing org offsite?

  • What team is developing the new project?

  • How many days are left in this fiscal year?

If you need more information about the answer, review the linked sources. You can also rate or report the response.

The quality, accuracy, and reliability of information generated by Atlassian Intelligence may vary. Learn why

Remember that answers are solely based on what’s in your Confluence (and what you, specifically, have access to). This feature does not generate new content, but searches Confluence pages and blogs (while respecting restrictions) to answer your question. Subjective questions (like “What is the meaning of life?”) or questions on which there isn’t much information may not trigger responses.

Currently, answers can only be generated for questions asked in English.

Frequently asked questions

What powers Atlassian Intelligence?

Atlassian Intelligence leverages artificial intelligence developed internally and from OpenAI. It uses the Teamwork graph, which is unique to a customer's project or service work, along with internal language models and OpenAI to deliver results specific to the customer's context.

What are the limitations of Atlassian Intelligence?

As we continue to develop Atlassian Intelligence, we recognize that limitations in AI can arise from various factors, such as narrow inputs, systemic biases, insufficient training or test data, or poor quality of training or test data. However, we are committed to making improvements to our artificial intelligence and machine learning models to better address specific use cases over time.

Our customers play a vital role in helping us improve Atlassian Intelligence. If you come across any inappropriate responses, please use the 👍 👎 buttons and leave us feedback to flag them for our team.

To ensure that our technology is responsible, we have established a set of principles that guide our teams in building, deploying, and using new technologies like AI. You can learn more about our approach and principles by reading our Responsible Technology Principles.

At Atlassian, we are dedicated to providing our customers with the best possible experience using our products and services. We will continue to work hard to improve Atlassian Intelligence and deliver the best results for our customers.

How is Atlassian protecting your data?

We apply our Privacy Principles and company values to our Atlassian Intelligence products, just as with everything else we do. We’re passionate about creating meaningful data controls, choices, and notices to foster open collaboration and deeper teamwork.

This means we embrace privacy by design in everything we do. You can find the existing Privacy Principles in our Trust Center and our Privacy Policy here.


Additional Help