We’re renaming ‘products’ to ‘apps’

Atlassian 'products’ are now ‘apps’. You may see both terms used across our documentation as we roll out this terminology change. Here’s why we’re making this change

Feature availability for Atlassian Government Cloud

Atlassian Government Cloud is our secure cloud offering for U.S. Government teams. We are currently offering an early access program (EAP) for Atlassian Government Cloud. Reach out to Carahsoft or your Atlassian sales contact to learn more.

This page outlines available Atlassian Government Cloud products and lists features that work differently from our Atlassian Cloud offerings.

Available with Atlassian Government Cloud

Not available with Atlassian Government Cloud

Jira

✅ Jira Service Management

✅ Confluence

Some features in these products have been adapted to comply with regulations. This means that they may work differently from our existing cloud products.

❌ Atlas

❌ Bitbucket

❌ Compass

❌ Jira Align

❌ Jira Product Discovery

❌ Trello

❌ Rovo

Most Atlassian Guard features are included with a subscription for Jira, Jira Service Management, or Confluence for Atlassian Government Cloud. This means that an Atlassian Guard subscription isn’t offered as part of Atlassian Government Cloud. For more about what’s included, see Atlassian Guard product and plan availability.

Administration of users and products

As an organization admin of Atlassian Government products, you perform most administration tasks from Atlassian Administration on admin.atlassian-us-gov-mod.net. Exceptions include migrations and product admin tasks.

Migrations

If you are using Atlassian Data Center products, you are able to migrate data to Jira, Jira Service Management, and Confluence in the Atlassian Government environment.

Data Center to Atlassian Government Cloud migrations

The table notes when the ability to migrate data from one cloud instance to another cloud instance will be available.

Features

Details

Cloud-to-cloud migrations (both instances in Atlassian Government Cloud)

Available 2025

Cloud-to-cloud migrations (from Atlassian Cloud to Atlassian Government Cloud)

Available 2025

Security

Atlassian takes your user and product data security seriously. The features that come with Atlassian Government Cloud give you flexibility in how you manage security and meet customer responsibilities.

Atlassian Government Cloud includes the following non-exhaustive list of security features:

Authentication policies

API token controls

Audit log

Custom email addresses

SAML single sign-on

User provisioning

As you explore our documentation, you may notice some security features aren’t available in an Atlassian Government environment. The table notes what features you won’t see and whether they’re available in a different way.

Features

Details

Access requests

You can only invite users from groups in your identity provider, which is why these features aren’t included.

User access settings

BYOK encryption

Discuss your encryption requirements with Carahsoft or your Atlassian sales contact.

Data classification

Not available at this time.

Data residency

You’re unable to move data to another location because all data is resident in the U.S.

Discovered products

We don’t include any shadow IT features because users are unable to start their own Atlassian Government products.

Product requests

Mobile app policy

We don’t offer mobile apps for Atlassian Government products.

Product data

Atlassian believes in building features that give you control over your data. Product data is the data that your end users enter into Atlassian Government products.

Atlassian Government Cloud includes the following product data features:

Marketplace apps

Product updates

As you explore our documentation, you may notice some data features aren’t available in an Atlassian Government environment. The table notes what features you won’t see, whether they’re available in a different way, and what will be available soon.

Features

Details

Backup & restore

Available mid 2025

Sandboxes

Available mid 2025

Until then, you can use the additional product instances that are included as part of your Atlassian Government organization.

Experiments

We don’t release experiments to products in the Atlassian Government environment.

HIPAA compliance

Not available at this time. Disregard any references to HIPAA in Atlassian Administration.

Insights

Not available at this time.

Organization transfer

Not necessary for Atlassian Government products.

Release tracks

You’re unable to set release tracks because all Atlassian Government products receive changes as a bundled group or after a signifiant change review.

User counts

Not available at this time.

Organization and product settings

Atlassian wants your organization and products to work for you. Settings refer to details of the organization and products that you can update.

Atlassian Government Cloud includes the following settings:

Update a product URL

✅ Change organization name

As you explore our documentation, you may notice some settings that aren’t available in an Atlassian Government environment. The table notes what features you won’t see and whether they’re available in a different way.

Features

Details

Custom domains

Not available at this time.

Organization deletion

Contact Atlassian to delete an Atlassian Government organization that you no longer need.

Third-party contacts

Not available at this time.

Atlassian offers integrations and links between products to enhance team collaboration and streamline your processes. We offer different ways to manage integrations and links.

Atlassian Government Cloud includes the following integrations and links:

Application links from Atlassian Government products to Confluence Data Center, Jira Data Center, and GitHub

Smart links when the linked product is an Atlassian Government product

Product links for post-migration tasks

As you explore our documentation, you may notice some linking features aren’t available in an Atlassian Government environment. The table notes what features you won’t see, whether they’re available in a different way, and what will be available soon.

Features

Details

Application links (from Atlassian Government products to Bitbucket Data Center and other Atlassian products)

Available mid 2025

Application links for Confluence Data Center, Jira Data Center, and GitHub are currently available.

Application tunnels

Not available at this time.

Integrations (for example, integrations with Slack)

Not available at this time. Contact Carahsoft or your Atlassian sales contact to request a certain integration.

Smart Links (when the linked product isn’t an Atlassian Government product)

Links don’t convert to smart links when the linked product is outside the Atlassian Government environment.

Atlassian Analytics

Atlassian Analytics allows you to build interactive and customizable dashboards with your product data. After configured, you can access Atlassian Analytics from the global navigation.

Atlassian Analytics will be Available mid 2025.

Atlassian Government products

Atlassian Government products are almost identical to our Atlassian Cloud products, but you may notice that a few features aren’t available. The tables note what features you won’t see and what will be available soon. If you don’t see a feature listed here, it is available.

Jira

Features

Availability details

Atlassian Intelligence

Not available at this time

Jira mobile app

Not available at this time

Jira Service Management

Features

Notes

Assets

Available mid 2025

Chat

Available 2025

Atlassian Intelligence

Not available at this time

Customer service management

Not available at this time

Reports of operations

Not available at this time

Virtual service agents

Not available at this time

Confluence

Features

Availability details

Atlassian Intelligence

Not available at this time

Confluence mobile app

Not available at this time

Databases

Not available at this time

Whiteboards

Not available at this time

 

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