Review discovered apps
Who can do this? |
Discovered apps (or Shadow IT) is what we call managed account users signing up for apps on their own. You can see an overview of the apps that they’ve signed up to and administer outside of your organization, on the Discovered apps screen. From there, you can take actions to manage these shadow instances. What is the impact of shadow IT on my organization?
To view details of discovered apps:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Security > Discovered products.
Apps appear in this list when:
Your managed account starts a new Confluence or Jira app.
Your managed account started a new Confluence or Jira app before you verified your domain and claimed their account.
Apps don’t appear in your Discovered apps when your managed account signed up for the app with an email address that your organization doesn’t manage. In this situation, they changed their email address before you verified your domain and they become a managed account.
This table includes more details about the information you see for your Discovered apps.
Column heading | Details |
|---|---|
App | The app name and URL. You can filter by app using the All apps dropdown menu. |
User count | The number of users with access or an invitation to the app. This number may include:
|
Created on | The date of creation for the app. |
Last active | The last date any user was active. |
Actions () | Options you can select:
If your managed accounts are removed as organization admins, the app remains a discovered app but there will be no admins to contact, so the option to View organization admins won’t appear in the window. You also won’t be able to Join as admin for this app. |
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